Reservation Audit Trail
Change log recorded on the 'Audit Trail' tab of a Reservation in RMS.
The 'Audit Trail' tab on the Reservation provides a change log recording all modifications made on the Reservation after it's initial creation as well as actions performed on the Reservation Account, 'Housekeeping' tab and 'Hold' tab.
The following information is included in the Audit Trail.
Column | Description |
---|---|
Date | The date and time the change or action occurred. |
View | Where on the Reservation the change or action occurred. |
Field Modified | The field with the changed value. |
Old Value | The value that was previously set in the field. |
New Value | The value the field was set to. |
Amount | The numerical value set for an applicable field or action. |
Username | The User that performed the action. |
Reason | The Reason that was selected for an applicable action. |
Below are all actions that will be included on the 'Audit Trail' tab of the Reservation.
Reservation Account
The follow changes and actions on the Reservation Account will be recorded on the Reservation Audit Trail.
DeleteReservation Details & Account Column
The following changes made on the Reservation Details or Account column will be recorded in the Reservation Audit Trail.
Activity Arrive Date Billing Business Lost Business Segment Cancellation Rule Card Number Company AR Company Unknown Depart Date Destination Code ETA External Cancellation Number External Reservation Number Guarantee Policy Number of Guests Occupant Origin Primary Guest Changed Rate Element Rate Type Group ID Requirements - Add / Edit / Remove Reservation Notes RV Brand RV Model/Year Second Contact Second Discount Second Discount Reason Split Rate Traces - Add / Edit / Remove Voucher Waitlist Code |
Housekeeping
The following changes on the 'Housekeeping' tab are recorded on the Reservation Audit Trail.
Bed Configuration Housekeeping Task Added or Removed Linen Reset Housekeeping Schedules |
Holds
The following changes on the 'Hold' tab are recorded on the Reservation Audit Trail.
Hold Added Hold Deleted Hold From Date Hold To Date |