General
From printing to navigation, all the basics and fundamentals live here.
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Login
Log into RMS.
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RMS Application
Install RMS 9+ as an application.
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Toolbar Menu
Customise the icons displayed on the Toolbar Menu in RMS.
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Toolbar Menu Reservation Search
Search for a reservation using the toolbar menu in RMS.
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Logout
Log out of RMS.
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Use Multiple Screens of RMS 9+ at the Same Time
Working in multiple tabs for RMS 9+.
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Save Column Order Preferences on the In/Out Screen
Retaining user preferences for the In/Out screen.
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Barcode Scanners for POSLite
Information on compatible barcode scanners for use with POSLite in RMS.
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Create a Desktop Shortcut to RMS 9+
Steps to create a desktop shortcut icon from Google Chrome for accessing RMS 9+.
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Log a New Feature Suggestion
Submitting a new feature suggestion in the RMS User Suggestion Box.
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Webservices Password
Information on how to obtain the webservices password for setup with RMS.
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Send Messages to Staff
Sending messages to staff using the Staff Messaging feature in RMS.
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Change Own User Password
Changing your own user password for accessing RMS.
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Service Request
Log a Service Request to contact Customer Support in RMS.
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Setup a Credit Card for RMS Billing
Setting up a Credit Card for billing of RMS Subscriptions.
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Submit a Question
Submitting a question for a new article request in the RMS Help Centre.
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RMS Announcements
Information on RMS Announcements in RMS.
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Change RMS Environment
Switching the RMS Database between RC & Live Environments in RMS.
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Global Search
Use the Side Menu Global Search to find a reservation, guest, company, travel agent or wholesaler in RMS.
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Property Contacts
Information on the Property Contacts in RMS.
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Locate Downloaded File
Locating a downloaded file or exported report from RMS by Internet Browser
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RMS System Status
Checking the system status of RMS products in RMS.
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View Release Notes
Viewing Release Notes for system changes in RMS.
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Delete or Set Inactive
The difference between setting something inactive or deleting it in RMS.
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Remote Assistance
Enabling RMS Support remote access to the PC.
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Allow RMS Staff Access
Enabling RMS Support to log into the RMS database.
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Forgot RMS User Password
Resetting a forgotten password in RMS.
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Append a Service Request
Updating a Service Request in RMS.
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Daily Password
Information on obtaining the Daily Password when prompted in RMS.
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Keyboard Shortcuts
A list of keyboard shortcuts for navigating in RMS.
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Glossary
Glossary of terms used by RMS.
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Menu Search
Shortcut navigation to side menu options in RMS.
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Email Domain Verification
Verify your email domain for sending emails from RMS.