All things related to guests and guest profiles can be viewed here.
Opt Guests Out of Marketing
Using the Marketing fields in RMS.
Credit Card Token
Create a Credit Card Token in RMS.
Transfer to Guest
Transfer to the Guest Account from a Reservation Account in RMS.
Record a guest on the blacklist in RMS.
Guest Account Transfer
Transfer from a Guest Account to a Reservation Account in RMS.
Add Guest Profiles
Creating a new guest profile without a reservation in RMS.
Find Reservations Using Custom Guest Fields
Searching for reservations using custom guest field information in RMS.
Setup Guest Direct Debit Payments
Setting up Direct Debit on a Guest Profile in RMS.
Add Classifications to a Guest Profile
Adding Classifications to a Guest Profile in RMS.
Add Photo to a Guest Profile
Updating a Guest Profile with a photo in RMS.
Merge Individual Guest Profiles on a Reservation
Merging duplicated Guest Profiles using Reservation Smart Search in RMS.
Create Multiple Reservations for the Same Guest
Information on creating multiple reservations for the same guest in RMS.
Setup a Guest Direct Debit
Setting up direct debit on a Guest Profile in RMS.
Information on the Smart Search fields available in RMS.
Past Rate Paid by Guests
Reviewing the Guest History to see the Area Rate previously charged in RMS.
Search for existing Guest Profiles in RMS.
Guest Profile Add Reservation
Create a new reservation from the Guest Profile in RMS.
Guest Profile Send Correspondence
Send correspondence from a Guest Profile in RMS.
Can’t find what you’re looking for?
Our team of RMS experts are here for you!Submit Question