Guest Rewards
Information on the setup and use of the Guest Loyalty module available in RMS can be found here.
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Guest Rewards Module Setup
Information on the setup required to begin using the Guest Rewards module in RMS.
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Activate the Guest Rewards Module
Activating the Guest Rewards Module for a property in RMS.
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Setup Guest Rewards Accrual Period
Setting the number of days after departure Reward Points are applied to a Guest Profile in RMS.
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Customise the Guest Rewards System Label
Changing the system label used for Guest Rewards in RMS.
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Customise Field Maintenance for Guest Rewards Fields
Setting the display order under Guest Details for the Guest Rewards fields in RMS.
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Configure General Ledger Account Codes for Guest Rewards
Setting the GL Account Codes included for Reward Point accrual in RMS.
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Configure User Access to Guest Rewards
Setting up Security Profile access for Guest Rewards in RMS.
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Enrol a Guest onto Guest Rewards
Signing up guest up to the Guest Rewards program in RMS.
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Manually Enter Guest Reward Points
Adding Guest Reward Points to a Guest Profile without accrual in RMS.
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Redeem Guest Reward Points
Applying Guest Reward Points to a Reservation Account in RMS.
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Reverse Guest Reward Redemption
Removing payment taken using Guest Rewards in RMS.
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Generate a Guest Rewards Activity Report
Reporting on Guest Rewards activity in RMS.
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Generate a Guest Rewards Balance Report
Reporting on Guest Loyalty Rewards Balances in RMS.
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Generate Guest Reward Point Statements
Generating statements for Guest Loyalty Reward Points in RMS.
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Guest Reward Point Depreciation Types
Information on the Depreciation Types available for Guest Loyalty Rewards in RMS.