Correspondence
SMS, email, eDM, printed and mailed Form Letters, Registration and Digital Registration Cards. It's all here.
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Send an SMS to All In-House Guests
Send the same SMS to all guests currently in house in RMS.
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Email a Form Letter to Multiple Guests on a Reservation
Sending correspondence to multiple guests on a reservation at the same time in RMS.
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Create a HTML Form Letter
Setting up a HTML Form Letter for sending correspondence in RMS.
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Insert Merge Fields into Form Letters
Using Merge Fields as part of Form Letter Setup in RMS.
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Insert an Image into a Form Letter
Adding images to Form Letters in RMS.
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Keep Merged Fields in Alignment on Form Letters
Using Tables in Form Letters to keep merged content uniformed in display from RMS.
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SMS Template
Setup an SMS template for sending SMS from RMS.
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Automate Sending SMS
Setup Triggered Correspondence using SMS in RMS.
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Message Centre
Information on the Message Centre available in RMS.
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Send Messages to Staff
Sending messages to staff using the Staff Messaging feature in RMS.
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Sending SMS
Information on character limitations and multi-part SMS sent from RMS.
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Send a Contract to the Guest Portal
Sending a contract to the Guest Portal from RMS.
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Send a Form to the Guest Portal
Sending a form to the Guest Portal from RMS.
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Resend an Incomplete Form to the Guest Portal
Returning an incomplete form received from the Guest Portal in RMS.
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Approve a Form Submitted from the Guest Portal
Approving a form submitted from the Guest Portal in RMS.
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Create a Lease Agreement
Setup Lease Agreements using Form Letters in RMS.
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Send an Electronic Lease Agreement
Sending a Lease Agreement for electronic signing in RMS.
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Signing a Lease Agreement in the Guest Portal
Reviewing and signing a Lease Agreement sent to the Guest Portal from RMS.
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Setup Automated Guest Survey Emails
Setting up Triggered Correspondence for the NPS Survey in RMS.
- Insert a Table into a Form Letter
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Send an Email to All In House Guests
Bulk sending an email to all current guests in RMS.
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Send a Form Letter with Attachments
Including attachments when sending correspondence in RMS.
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Attach a Document to a Reservation
Attaching documents to a reservation in RMS.
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Online Critical Alerts in the Message Centre
Critical alerts for online reservations requiring urgent user attention in RMS.
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Correspondence Attachments
Downloading attachments saved on the Correspondence tab in RMS.
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Email Departing Reservations
Bulk email departing reservations in RMS.