Reverse a Refund
Reversing an incorrectly processed refund in RMS.
Steps Required
- Go to Accounting > Quick Account Access in RMS.
- Enter the Account Number and select 'Go to Account'.
- Select the Refund Transaction.
- Select 'Corrections' and choose 'Reverse Refund'.
- Select the Reason and choose 'Reverse Refund'.
Visual Guide
Go to Accounting > Quick Account Access in RMS.
Enter the Account Number and select 'Go to Account'.
Select the Refund Transaction.
Select 'Corrections' and choose 'Reverse Refund'.
Select the Reason and choose 'Reverse Refund'.
The refund will now be automatically reversed off the account in RMS.