Contact Support


    Guest Direct Debit

    Setup Direct Debit on a Guest Profile in RMS.

    Decision Tree

    Direct Debit enables generating an EFT file in RMS that can be uploaded to the merchant bank account to deduct payments from guest accounts.

    • Information
    • Setup
    • Add Button

    Information

    Direct Debits are an automatic transaction to deduct a pre-determined amount of funds from the nominated bank account.

    Direct Debits can be setup on a Guest Profile in RMS enabling users to generate an EFT file that can be uploaded to the merchant bank account to process the payments from all selected guest's accounts.

    Direct Debits in RMS can be used to manage long term rental payments, recurring tenancy rental payments or owner charges.

    Once Direct Debit information is setup on the Guest Profile an EFT file can be generated using the Direct Debit utility or for Owner Accounting.



    Users will require Security Profile access to Guests and Guest Banking Details to use this feature.



    • Setup
    • Add Button

    Setup

    1. Go to Reservations > Guest Search in RMS.
    2. Enter the Search Criteria and press 'Enter'.
    3. Select the Guest Profile and choose 'Edit'.
    4. Navigate to the 'Banking' tab.
    5. Enter the Guest's Bank Details.
    6. Select the checkbox 'Activate Direct Debit'.
    7. Select the Payment Option and enter the Debit Amount.
    8. Select the Direct Debit Day of Month.
    9. Optional: Select the Direct Debit Grouping.
    10. Save/Exit.
    • Guide
    • Add Button

    Guide

    Go to Reservations > Guest Search in RMS.

    Enter the Search Criteria and press 'Enter'.

    Select the Guest Profile and choose 'Edit'.

    Navigate to the 'Banking' tab.

    Enter the Guest's Bank Details.

    Select the checkbox 'Activate Direct Debit'.

    Select the Payment Option and enter the Debit Amount.

    Select the Direct Debit Day of Month.

    Optional: Select the Direct Debit Grouping.

    Select 'Save/Exit' to store the changes made and return to the Guest Search.

    The payment amount and bank details entered will be used for any generated EFT file when this Guest is included in the selected records.

    Setup

    1. Go to Reservations > Guest Search in RMS.
    2. Enter the Search Criteria and press 'Enter'.
    3. Select the Guest Profile and choose 'Edit'.
    4. Navigate to the 'Banking' tab.
    5. Enter the Guest's Bank Details.
    6. Select the checkbox 'Activate Direct Debit'.
    7. Select the Payment Option and enter the Debit Amount.
    8. Select the Direct Debit Day of Month.
    9. Optional: Select the Direct Debit Grouping.
    10. Save/Exit.
    • Setup
    • Add Button

    Guide

    Go to Reservations > Guest Search in RMS.

    Enter the Search Criteria and press 'Enter'.

    Select the Guest Profile and choose 'Edit'.

    Navigate to the 'Banking' tab.

    Enter the Guest's Bank Details.

    Select the checkbox 'Activate Direct Debit'.

    Select the Payment Option and enter the Debit Amount.

    Select the Direct Debit Day of Month.

    Optional: Select the Direct Debit Grouping.

    Select 'Save/Exit' to store the changes made and return to the Guest Search.

    The payment amount and bank details entered will be used for any generated EFT file when this Guest is included in the selected records.

    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Contact Support