SMS Conversations
Sending & receiving SMS using the Message Centre in RMS.
SMS Conversations are SMS sent and received using the 2-Way SMS module in RMS.
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Information
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Use
- Add Button
Information
SMS Conversations are SMS sent and received using the 2-Way SMS module in RMS.
The 2-Way SMS module enables sending an SMS from RMS with the reply being accessible in the Message Centre.
SMS sent from the Guest Profile, Reservation or In Out Movements will appear in the Message Centre if a reply is received.
Users will require Security Profile access to the Message Centre to use this feature.
-
Use
- Add Button
Use
- Select the
Message Centre icon on the Toolbar Menu in RMS. - Select the Message Type 'SMS'.
- Select the
'Add Message' icon. - Select a Search By option.
- Enter the Search Criteria and select 'Search'.
- Select the Guest.
- Select
'Proceed'. - Select an SMS Template or Enter the Message.
- Select
'Send Message'.
Properties using the 2-Way SMS module can use the SMS tab of the Message Centre to read and send replies.
-
Guide
- Add Button
Guide
Select the 
Message Centre icon on the Toolbar Menu in RMS.
Select the Message Type 'SMS'.
Select the 
'Add Message' icon.
Select a Search By option.
Enter the Search Criteria and select 'Search'.
Select the Guest.
Select 
'Proceed'.
Select an SMS Template or Enter the Message.
Select 
'Send Message'.
This SMS Conversation will now appear on the SMS tab of the Message Centre.
Replies to this SMS will be displayed on the SMS tab of the Message Centre.
Additional SMS can be sent to the guest by selecting the SMS Conversation and entering the reply message.
Use
- Select the
Message Centre icon on the Toolbar Menu in RMS. - Select the Message Type 'SMS'.
- Select the 'Add Message' icon.
- Select a Search By option.
- Enter the Search Criteria and select 'Search'.
- Select the Guest.
- Select 'Proceed'.
- Select an SMS Template or Enter the Message.
- Select 'Send Message'.
Properties using the 2-Way SMS module can use the SMS tab of the Message Centre to read and send replies.
-
Guide
- Add Button
Guide
Select the Message Centre icon on the Toolbar Menu in RMS.
Select the Message Type 'SMS'.
Select the 'Add Message' icon.
Select a Search By option.
Enter the Search Criteria and select 'Search'.
Select the Guest.
Select 'Proceed'.
Select an SMS Template or Enter the Message.
Select 'Send Message'.
This SMS Conversation will now appear on the SMS tab of the Message Centre.
Replies to this SMS will be displayed on the SMS tab of the Message Centre.
Additional SMS can be sent to the guest by selecting the SMS Conversation and entering the reply message.