Step 4 - Authenticator Application
Authenticator applications provide individuals with a secure method of retrieving identity verification codes that can be used anywhere Two Factor Authentication is enabled.
All users will require an authenticator application installed on their mobile device or a private email address to receive the verification codes that will be used to log into RMS.
Sharing the device or email used to receive verification codes creates the same vulnerabilities as sharing a username and password.
Users who do not currently have an authenticator application on their mobile device can visit the App Store on their device and install the Google Authenticator for Apple or Android, Microsoft Authenticator, Authy or OTP Auth app.
Verification codes are unique to each RMS user and each property within the RMS database.
Users with access to multiple properties will see a verification code entry for each property in RMS once they have connected their Authenticator app of choice to their RMS User.
Google & Microsoft authenticator applications require Android OS Q (10) or Apple iOS 13 or later to run.
Refer to your device's user guide for instructions to check the operating system version being used.
Users with devices unable to run the latest operating system may consider Authy or Email Verification for Two Factor Authentication.
Ensure all users have an email address or install an authenticator application before continuing.