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    Short Stay Levy

    Guide on how to apply the Short Stay Levy required by the Australian Victorian Government

    As of the 1st January 2025, the Australian Victorian Government is applying a 7.5% levy on reservations staying 27 nights (28 days) or less, for Owner and Trust Accounting Properties. 
    Reservations staying 28 Nights or longer, do not occur this levy.   

    Note: 

    • This guide is for Direct Reservations and Reservations made via the RMS IBE/Book Now Button only.
    • This is a general guide and the examples used may differ from your setup and configuration. 
    • These steps are not required for reservations made via an OTA (Online Travel Agent) Eg, AirBnB & Booking.com, as the OTA will manage the levies on your behalf. This includes OTAs connecting to RMS via the RMS Channel Manager.  

    Overview: 

    This guide will assist you with the best practice to action the new Short Stay Levy. 

    The existing Rate(s) you currently sell through your OTAs via the RMS Channel Manager, will not change and no additional channel mapping is required. 

    2 New Rates Types (Derived Rates), will need to be created for reservations sold Directly In-House or via the RMS IBE/Book Now Button. 

    • One Rate Type for reservations staying 27 nights (28 days) or less, with the Levy added. 
    • One Rate Type for reservations staying 28 nights (29 days) or more, without the Levy.  

    You may need to repeat these steps if you have multiple Rates that you sell In-House/Direct or via the RMS IBE/Book Now Button. 

    There are two parts to this guide.

    1. Setup and Configuration. This can be done any time before the levy takes action. 
    2. Activation. This must be done at the time the levy becomes active. E.g. 1st Jan 2025


    Summary Video  

    Part 1
    Setup and Configuration

    This first section will walk you through the setup and configuration components needed to apply this fee and the creation of the Derived Rates. 

    These steps can be configured anytime before the activation date.  

    GL Acc Code (Optional) 

    If you already have a General Ledger Account Code you wish to use for the Short Stay Levy, you can skip this step.

    To Create a New General Ledger Account Code for the Short Stay Levy: 

    Go to Setup Menu > Accounting > GL Acc Code and select Add

    1. Add a GL Acc Code
    2. Add a Description
    3. Save & Exit 

    All other fields are Optional.

    Further information on How to Create a General Ledger Account Code can be found HERE. (Opens in new Tab)

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    Sundry Charge

    A Sundry Charge is required to Apply and Report on the Levy. 

    To add this, go to:  

    1. Setup Menu > Accounting > Sundry > Add
    2. Enter a Description
    3. Select GL Acc Code 
    4. GST Type = GST Free  
    5. Save & Exit

    Further information on Sundry Charges can be found HERE. (Opens in new tab) 

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    Derived Rate(s) for Direct and RMS IBE/Book Now Button Bookings

    If the rate(s) you sell via an OTA Do Not have a Minimum/Maximum Length of Stay (MLOS), then only 2 new rate types are required. 

    One for reservations staying 27 nights or less, and one for Reservations staying 28 nights or more. 

    The 2 New Rates can be Derived from the Rate(s) that are currently sold via an OTA. This does not affect your existing rate(s) or Channel Mapping. 

    If the rate(s) you sell via an OTA Do have a Minimum/Maximum Length of Stay (MLOS), then a Derived Rate will need to be created for each rate. 

    Derived Rate for existing rates that Do Not have a MLOS

    For reservations that are sold Directly In-House or via the RMS IBE/Book Now Button, two new Rate Types will be required. 
    One for reservations staying 27 nights or less, and one for reservations staying 28 nights or more. 

    The 2 New Rates can be Derived from the Rate(s) that are currently sold via an OTA. This does not affect your existing rate(s) or Channel Mapping. 

    If you only sell one rate via an OTA, then only 2 new rate types are required. 

    Step 1.

    To create a Derived Rate, from the Side Menu: 

    1. Go to Charts > Rate/TariffManager
      (Enterprise Properties will need to select a Property to Continue) 
    2. Click on the Rate/Tariff Icon
    3. Select Rate/Tariff Types

    1. Select Derived Rate/Tariff
    2. Select Add Icon

    Step 2.

    1. From the Derived Rate Setup
    2. Select the "Derived From" Rate. 
      This would be the rate you currently sell via an OTA and will add the Levy to for Direct and IBE Bookings. 
    3. Add a "Derived Rate/Tariff Type Description".
      This is the New Rate/Tariff Type Description that the guest will see online. 
    4. Add a "Derived Rate/Tariff Charge Description".This is the New Rate/Tariff Charge Description that the guest will see on their Account, which could be different from the Rate/Tariff Type Description. 
    5. Select "Set New Min/Max Nights

    Step 3.

    1. Go to Adjustment Amount
    2. Select one or more Properties if required
    3. Select '+Amount' under Adjustment 1 
      (No adjustment amounts are needed here)
    4. Select 'Apply To All'

    No other options are required on this screen. 

    Step 4.

    1. Select Min/Max Nights
    2. Add a Maximum of 27 nights to every night of the week
      Doing this will ensure that when a reservation is made for 28 nights or longer, this rate will Not show as an Option.  
    3. Save - Do Not Exit

    1. Choose what this Rate/Tariff Type will be Accessible to.
      If unsure, select Include for All.
    2. Save 

    Step 5.

    1. Select Packages
    2. Select the Add ' + ' icon

    1. Select the Sundry created in the previous steps
    2. (Optional) "Show on Account" will display this as a separate charge on the Reservation Account and will be visible to the guest. If not selected, the charge will be rolled into the accommodation charge but will still report revenue separately.
    3. Select the Fee Structure 'Percentage of Rate'
    4. Add the '% of Rate/Tariff
    5. Leave "Every > Blank > Period"
    6. Select Starting Period 'Include'
    7. Select Ending Period 'Exclude' 
    8. Save & Exit

    Step 6.

    1. Go Back to Derived Rate/Tariff Setup
    2. Toggle Active to Inactive (Off) Not Green.
      This will make the Rate/Tariff Inactive until it is needed. 
    3. Save & Exit

    As the Rate/Tariff is "Inactive", you will not see it in the list until you Select the All or Inactive view option.

    Inactive Rates/Tariffs are displayed in Gray.  

    This has now created the first rate and a second rate will now need to be created, but the second rate will Not have the Package component and will have a Minimum Nights stay of 28 Nights. 

    Step 7.

    Again we start with: 

    1. Select Derived Rate/Tariff
    2. Select Add Icon

    Step 8.

    1. From the Derived Rate Setup
    2. Select the SAME "Derived From" Rate used to create the previous rate. 
      This would be the rate you currently sell via an OTA and will add the Levy to for Direct and IBE Bookings. 
    3. Add a "Derived Rate/Tariff Type Description".
      This is the New Rate/Tariff Type Description that the guest will see online. 
    4. Add a "Derived Rate/Tariff Charge Description".This is the New Rate/Tariff Charge Description that the guest will see on their Account, which could be different from the Rate/Tariff Type Description. 
    5. Select "Set New Min/Max Nights

    Step 9.

    1. Go to Adjustment Amount
    2. Select one or more Properties if required
    3. Select '+Amount' under Adjustment 1 
      (No adjustment amounts are needed here)
    4. Select 'Apply To All'

    No other options are required on this screen. 

    Step 10.

    1. Select Min/Max Nights
    2. Add a Minimum of 28 nights to every night of the week
      Doing this will ensure that when a reservation is made for 28 nights or longer, only this rate will show as an Option.  
    3. Save - Do Not Exit

    1. Choose what this Rate/Tariff Type will be Accessible to.
      If unsure, select Include for All.
    2. Save 

    Step 11.

    1. Go Back to Derived Rate/Tariff Setup
    2. Toggle Active to Inactive (Off) Not Green.
      This will make the Rate/Tariff Inactive until it is needed. 
    3. Save & Exit

    As the Rate/Tariff is "Inactive", you will not see it in the list until you Select the All or Inactive view option.

    Inactive Rates/Tariffs are displayed in Gray.  

    This has now created the 2 rates in preparation for activation when needed. 

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    Derived Rate for existing rates that Do Have a MLOS.

    If you sell multiple rates via an OTA that have different Minimum/Maximum Lengths of Stay (MLOS) then a Derived Rate will need to be created for each rate. 

    Step 1.

    To create a Derived Rate, from the Side Menu: 

    1. Go to Charts > Rate/TariffManager
      (Enterprise Properties will need to select a Property to Continue) 
    2. Click on the Rate/Tariff Icon
    3. Select Rate/Tariff Types

    1. Select Derived Rate/Tariff
    2. Select Add Icon

    Step 2.

    1. From the Derived Rate Setup
    2. Select the "Derived From" Rate. 
      This would be the rate you currently sell via an OTA and will add the Levy to for Direct and IBE Bookings. 
    3. Add a "Derived Rate/Tariff Type Description".
      This is the New Rate/Tariff Type Description that the guest will see online. 
    4. Add a "Derived Rate/Tariff Charge Description".This is the New Rate/Tariff Charge Description that the guest will see on their Account, which could be different from the Rate/Tariff Type Description. 
    5. Select "Set New Min/Max Nights

    Step 3.

    1. Go to Adjustment Amount
    2. Select one or more Properties if required
    3. Select '+Amount' under Adjustment 1 
      (No adjustment amounts are needed here)
    4. Select 'Apply To All'

    No other options are required on this screen. 

    Step 4.

    1. Select Min/Max Nights
    2. Add the appropriate Minimum nights to every night of the week
    3. Add the appropriate Maximum nights to every night of the week
    4. Save - Do Not Exit

    1. Choose what this Rate/Tariff Type will be Accessible to.
      If unsure, select Include for All.
    2. Save 

    Step 5.

    1. Select Packages
    2. Select the Add ' + ' icon

    1. Select the Sundry created in the previous steps
    2. (Optional) "Show on Account" will display this as a separate charge on the Reservation Account and will be visible to the guest. If not selected, the charge will be rolled into the accommodation charge but will still report revenue separately.
    3. Select the Fee Structure 'Percentage of Rate'
    4. Add the '% of Rate/Tariff
    5. Leave "Every > Blank > Period"
    6. Select Starting Period 'Include'
    7. Select Ending Period 'Exclude' 
    8. Save & Exit

    Step 6.

    1. Go Back to Derived Rate/Tariff Setup
    2. Toggle Active to Inactive (Off) Not Green.
      This will make the Rate/Tariff Inactive until it is needed. 
    3. Save & Exit

    As the Rate/Tariff is "Inactive", you will not see it in the list until you Select the All or Inactive view option.

    Inactive Rates/Tariffs are displayed in Gray.  

    This has now created the first rate and a second rate will now need to be created, but the second rate will Not have the Package component and will have a Minimum Nights stay of 28 Nights.

    Step 7

    You will now need to repeat these steps for every Rate variation that has a maximum of 27 nights.

    For Rates that are available for 28 nights or more, repeat these steps, but skip Step 5, Adding a Package for the Levy, as reservations staying 28 nights or more are free of the levy. 

     

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    Part 2
    Activation

    When the Short Stay Levy needs to be activated, e.g. 1st January 2025, you will need to perform the following steps. 

    Reactivate the Inactive Rates

    Step 1.

    From the Side Menu: 

    1. Go to Charts > Rate/Tariff Manager
      (Enterprise Properties will need to select a Property to Continue) 
    2. Click on the Rate/Tariff Icon
    3. Select Rate/Tariff Types

    Step 2.

    1. Select Derived Rate/Tariff
    2. Select the View option of 'Inactive'
    3. Double-click on the Rate/Tariff to Edit.

    1. Toggle to Activate (Green) 
    2. Save & Exit

    ***Take Note of the Rate/Tariff used in the Derived From field, as this will be needed in the next few steps. 

    1. Choose what this Rate/Tariff Type will be Accessible to.
      If unsure, select Include for All.
    2. Save 

    Step 3.

    Repeat Step 2 until all the necessary rates are Active. 

    Step 4. 

    1. Change View to All to View All Rates/Tariffs

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    Add Rates to the RMS IBE/Book Now Button (Optional) 

    This step is only needed if you want to sell these rates via the RMS IBE/Book Now Button. 

    In this step, you will Add the 2 new rates and remove the old rate. 

    1. Go to Setup > Online Bookings > Channel Management
    2. Make sure you are viewing the Connected Channels
    3. Double-click on the RMS Book Now Button 

    1. Navigate to Available Rate/Tariff Types
    2. From the No Access Rate/Tariff Types, select the new derived rate you just activated.
    3. Click the single' > ' icon to move the rate(s) to the Access Allowed column. 

    1. Your new derived rate(s) should now be in the Access Allowed column
    2. Repeat this for the second rate also. 

    Now we want to remove the Old rate from Online. 

    1. From the Access Allowed Rate/Tariff Types, select the old rate.
    2. Click the single' < ' icon to move the rate to the No Access column.
    3. Save & Exit

    Your new Derived Rate/Tariff is now Active and the old Rate/Tariff has been removed on the RMS IBE/Book Now Button.    

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    Rate Access (Optional) 

    The Rates that you are sending to the OTA's, you may want to restrict access to them so they are not accidentally sold In-House.

    This will prevent reservations from being accidentally made with a Rate Type that does not have the levy applied.

    Please note that you may not have access to Security Profiles if the Security Profile that is assigned to you restricts your access to it. You may have to get someone with access to change this for you or to give you access. 

    Further information about Security Profiles can be found HERE (opens in new tab) 

    To do this: 

    1. Go to Setup > Users > Security Profiles.
    2. Edit the profile you wish to remove the OTA Rate Types from. 

    1. Go to the Tariff/Rate Type Tab
    2. Select the OTA Rate. This was the Tariff/Rate Type mentioned to take note of in Step 2 of Activation.  
    3. Select the single ' < ' button to move the Tariff/Rate type to "No Access" 

    1. With the OTA Rate under No Access
    2. Choose Save & Exit   

    Repeat these steps for any other Security Profiles you wish to remove access to these rates.   

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    Manual Adjustments

    Should you need to Manually Adjust the Package on a Reservation for any reason, you can do so by following the instructions HERE.  


    Reporting

    There are several reports and utilities you can use to view the Levy Charges.

    General Transfers (Trust Accounting) 

    For Trust Accounting properties, the Short Stay Levy will appear on the General Transfers utility for processing.

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    Cash/Charge Report

    If your Levy is using its own unique dedicated GL Account Code, you can use the Management Cash/Charge Report
    This will give you a Total of all charges applied to the Levys GL Account Code. 
    On this report, there is also the option to drill down on a specific GL Acc Code to view the individual transactions that make up the total.

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    Sundry Usage Report

    The Sundry Usage Report will itemise the individual transactions for the Sundry Charge that was used for the Levy.

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    Further information can be found on the State Revenue Office website

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