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    Reservation Package Override

    Override the Rate Package on a Reservation in RMS.

    Decision Tree

    A Rate Package can be overridden on the Reservation to change the fees or inclusions of the Packaged Rate.

    • Information
    • Use
    • Add Button

    Information

    A Rate Package can be overridden on the Reservation to change the fees or inclusions of the Packaged Rate.

    A Rate Package is a Sundry Charge bundle that will be created on the Reservation Account with the Rate and can be setup as a Rate Type Package, Rate Table Package or Derived Rate Type Package.

    The Manual Package Override enables adding, editing or removing Package Components on the Reservation.

    The 'Package Template' icon enables selecting a Package to add the Sundry Charge bundle into the Rate Package on the Reservation.

    Delete

    Overriding an Inclusive Package on the Reservation to a value higher than the Base Rate will set the Base Rate and any Rate Adjustments including Dynamic Pricing, Derived Rate Adjustments and Additionals to 0.00 and use the Package Override Amount as the Rate Amount on the Reservation Account.


    • Use
    • Add Button

    Use

    1. Go to the Toolbar Menu Reservation Search in RMS.
    2. Enter a Guest Name or Reservation Number and press 'Enter'.
    3. Select the underlined Package text on the 'Package' field.
    4. Select the 'Manually Override Package' icon.
    5. Add Package Component.
      1. Select the 'Add' icon.
      2. Select a Sundry Charge.
      3. Select the Package Options.
      4. Select a Fee Structure and enter the Package Component Price.
      5. Select the Apply Charge options.
      6. Save/Exit.
    6. Edit Package Component.
      1. Select an existing Package Component and choose the 'Edit' icon.
      2. Optional: Select a Sundry Charge.
      3. Optional: Select the Package Options.
      4. Optional: Select a Fee Structure and enter the Package Component Price.
      5. Optional: Select the Apply Charge options.
      6. Save/Exit.
    7. Remove Package Component.
      1. Select an existing Package Component and choose the 'Delete' icon.
    8. Exit.
    9. Save/Exit.


    Delete

    Use the  'Reset to System Defaults' icon to revert the Package to use the Rate Package setup.

    A Rate Package that has been overridden will display in red on the Reservation.

    Overriding an Inclusive Package on the Reservation to a value higher than the Base Rate will set the Base Rate to 0.00 and use the Package Override Amount as the Rate Amount on the Reservation Account.

    The 'Package Template' icon enables selecting a Package to add the Sundry Charge bundle into the Rate Package on the Reservation.



    • Guide
    • Add Button

    Guide

    Delete

    Users will require Security Profile access to use this feature.

    Go to the Toolbar Menu Reservation Search in RMS.

    Enter a Guest Name or Reservation Number and press 'Enter'.

    Select the underlined Package text on the 'Package' field.

    Select the  'Manually Override Package' icon.

    Add Package Component.

    Select the  'Add' icon.

    Select a Sundry Charge.

    Select the Package Options.

    Select a Fee Structure and enter the Package Component Price.

    Fees Per Period

    This will Charge a Fee Periodically based on the "Apply Charge - On the Period" option. 

    Example: 
    If "Every > Blank > (Period)" is set, then the fee will apply for every period of the reservation.

    If "On the > 1st > (Period)" is set, then the fee will only apply on the period of the reservation. 

    Delete

    Fees Per Person

    Fees Per Person will allow you to choose No. of people that are being Charged for this Package and the Amount they will be charged Per Person.   

    There is an Option to "Include Package in Rate"

    Selecting this option will include Reduce the Accommodation Charge by the amount of the Package Component and Add the Package amount to the Accommodation Charge. 
    The Charge to the Guest does not change but the amount that that is charge to the relevant GL Codes does. 


    In this Example, 5 Adults are being Charged but 2 are Included in the Rate and 3 are Charged to the Account.   

     

    Applied to

     

    GL Code

    Guest Account

    Accommodation Charge (On Account)

     

    1000

    Accommodation GL Code 

    920

     

    Package GL Code (2 x 40 = 80)

    80

     

    Additional Adult Charge (On Account) 3 x 40 = 120

     

    120

    Package GL Code

    120

     

    Total Charges

    1120

    1120

    Delete

    Percentage of Rate

    Additional Fees can be added based on the Percentage of the Rate.
    This is commonly used to add a Surcharge for Weekends or other peak periods.  

    Delete


    Select the Apply Charge options.

    Select the  'Save/Exit' icon to store the changes made and return to Package Information.

    Edit Package Component.

    Select an existing Package Component and choose the  'Edit' icon.

    Optional: Select a Sundry Charge.

    Optional: Select the Package Options.

    Optional: Select a Fee Structure and enter the Package Component Price.

    Optional: Select the Apply Charge options.

    Select the  'Save/Exit' icon to store the changes made return to Package Information.

    Remove Package Component.

    Select an existing Package Component and choose the  'Delete' icon.

    Select the  'Exit' icon to leave the Package Information.

    A Rate Package that has been overridden will display in red on the Reservation.

    Select the 'Save/Exit' icon to store the changes made and leave the Reservation.


    Use

    1. Go to the Toolbar Menu Reservation Search in RMS.
    2. Enter a Guest Name or Reservation Number and press 'Enter'.
    3. Select the underlined Package text on the 'Package' field.
    4. Select the 'Manually Override Package' icon.
    5. Add Package Component.
      1. Select the 'Add' icon.
      2. Select a Sundry Charge.
      3. Select the Package Options.
      4. Select a Fee Structure and enter the Package Component Price.
      5. Select the Apply Charge options.
      6. Save/Exit.
    6. Edit Package Component.
      1. Select an existing Package Component and choose the 'Edit' icon.
      2. Optional: Select a Sundry Charge.
      3. Optional: Select the Package Options.
      4. Optional: Select a Fee Structure and enter the Package Component Price.
      5. Optional: Select the Apply Charge options.
      6. Save/Exit.
    7. Remove Package Component.
      1. Select an existing Package Component and choose the 'Delete' icon.
    8. Exit.
    9. Save/Exit.


    Delete

    Use the  'Reset to System Defaults' icon to revert the Package to use the Rate Package setup.

    A Rate Package that has been overridden will display in red on the Reservation.

    Overriding an Inclusive Package on the Reservation to a value higher than the Base Rate will set the Base Rate to 0.00 and use the Package Override Amount as the Rate Amount on the Reservation Account.

    The 'Package Template' icon enables selecting a Package to add the Sundry Charge bundle into the Rate Package on the Reservation.


    • Guide
    • Add Button

    Guide

    Delete

    Users will require Security Profile access to use this feature.

    Go to the Toolbar Menu Reservation Search in RMS.

    Enter a Guest Name or Reservation Number and press 'Enter'.

    Select the underlined Package text on the 'Package' field.

    Select the  'Manually Override Package' icon.

    Add Package Component.

    Select the  'Add' icon.

    Select a Sundry Charge.

    Select the Package Options.

    Select a Fee Structure and enter the Package Component Price.

    Select the Apply Charge options.

    Select the  'Save/Exit' icon to store the changes made and return to Package Information.

    Edit Package Component.

    Select an existing Package Component and choose the  'Edit' icon.

    Optional: Select a Sundry Charge.

    Optional: Select the Package Options.

    Optional: Select a Fee Structure and enter the Package Component Price.

    Optional: Select the Apply Charge options.

    Select the  'Save/Exit' icon to store the changes made return to Package Information.

    Remove Package Component.

    Select an existing Package Component and choose the  'Delete' icon.

    Select the  'Exit' icon to leave the Package Information.

    A Rate Package that has been overridden will display in red on the Reservation.

    Select the 'Save/Exit' icon to store the changes made and leave the Reservation.



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