Loyalty Levels
Setup loyalty reward tiers when using the Guest Rewards module in RMS.
Loyalty Levels enable properties using the Guest Rewards module to set varying reward point tiers for enrolled guests.
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Information
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Setup
- Add Button
Information
Loyalty Levels enable properties using the Guest Rewards module to set varying reward point tiers for enrolled guests.
The Guest's Loyalty Points balance within the previous 12 months is used to determine their Loyalty Level and qualify them for the entered point multiplier.
Guests will automatically change to the Loyalty Level once the Minimum Points to Acquire within 12 Months is reached.
The Loyalty Level can be viewed on the Guest Profile, In/Out Movements, Booking Chart Data Window and Clean Screen.
Loyalty is a default System Label that can be customised.
Users will require Security Profile access to use this feature.
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Setup
- Add Button
Setup
Have your System Administrator complete the following.
- Go to Loyalty > Loyalty Levels in RMS.
- Select the
'Add' icon. - Enter the Level Description.
- Enter a Point Multiplier.
- Enter the Minimum Point Balance.
- Save/Exit.
- Repeat for all Loyalty Levels.
The Minimum Point Balance is used to qualify a guest to receive the point multiplier for this Loyalty Level.
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Guide
- Add Button
Guide
Go to Loyalty > Loyalty Levels in RMS.
Select the 
'Add' icon.
Enter the Level Description.
Enter a Point Multiplier.
Enter the Minimum Point Balance.
Select 'Save/Exit' to store the changes made and leave the setup.
Repeat for all Loyalty Levels.
Guests enrolled in the Guest Rewards program with a point balance greater than the minimum entered will accumulate reward points using the multiplier entered.
Setup
Have your System Administrator complete the following.
- Go to Loyalty > Loyalty Levels in RMS.
- Select the 'Add' icon.
- Enter the Level Description.
- Enter a Point Multiplier.
- Enter the Minimum Point Balance.
- Save/Exit.
- Repeat for all Loyalty Levels.
The Minimum Point Balance is used to qualify a guest to receive the point multiplier for this Loyalty Level.
-
Guide
- Add Button
Guide
Go to Loyalty > Loyalty Levels in RMS.
Select the 'Add' icon.
Enter the Level Description.
Enter a Point Multiplier.
Enter the Minimum Point Balance.
Select 'Save/Exit' to store the changes made and leave the setup.
Repeat for all Loyalty Levels.
Guests enrolled in the Guest Rewards program with a point balance greater than the minimum entered will accumulate reward points using the multiplier entered.