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    RMS Pay Features

    Features available when using RMS Pay as the payment gateway in RMS.

    Table of Contents

    Credit Card TokensReceiptsRefundsExtra Features


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    Definitions

    EFTPOS

    Transaction processed with the card present using a connected device at the point of sale.


    eCommerce

    All card transactions processed electronically via the Internet where the card is not physically presented at the point of sale.



    Credit Card Tokens

    A Credit Card Token is an encrypted version of credit card information that can be used to securely process payments or refunds using the Payment Gateway.


    Token Type

    EFTPOS

    eCommerce
    Credit Card Token
    Guest Profile, Reservation, Company, and Travel Agent.
    Pre-Authorisation Token
    Reservation


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    Token Creation

    A Credit Card Token can be created on a Guest Profile, Company or Travel Agent and will be created automatically when payment is made via the Pay By Link or when creating a Credit Card Receipt with new card information.



    Receipts

    A Receipt is a record of payment on an account.


    Payment Type

    EFTPOS

    eCommerce
    Receipt
    Credit Card Token
    Receipt
    Card Details
    Pre-Authorisation Token
    Consume


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    Pre-Authorisation

    Pre-Authorisation prompts the card issuer to place a temporary hold of funds for the preset amount without issuing payment to the requester.

    The card issuer will automatically release the funds back to the card holder after their prescribed hold period unless manually released earlier. 

    The number of days funds are held is determined by the card issuer with an average of 3-5 business days up to 30 business days from the time the Pre-Authorisation Token is created.

    Consuming a Pre-Authorisation Token will use the funds held on the card and create a Receipt on the account for the value consumed.



    Refunds

    A Refund is a record of payment returned for an existing Receipt.


    Refund Type

    EFTPOS

    eCommerce
    Receipt
    Reverse Receipt
    Refund
    Card Details
    Refund
    Blind Refund
    Refund
    Reverse Refund
    Pre-Authorisation Token
    Release


    Extra Features

    Pay By Link is a feature exclusively available to RMS Pay that enables sending a secure payment link by SMS or email to request payment of the set value.

    The recipient can securely enter their credit card information with payment processed using RMS Pay and a Credit Card Receipt created on the account to record the payment taken.


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    Credit Card Token

    A Credit Card Token will be created automatically using the card information entered in the Pay By Link to facilitate future transactions.


    Triggered Correspondence

    Properties using RMS Pay can access 2 exclusive Triggered Correspondence rules.

    1. X periods before Company Credit Card Expiry

    1. X periods before Travel Agent Credit Card Expiry


    This feature allows setup of a trigger that will send out Correspondence to a Company or Travel Agent before a Credit Card Token stored on the Company or Travel Agent is due to expire, allowing time for new credit card details to be provided via the Corporate Portal.

    As this Trigger is based on a Company or Travel Agent and not a Reservation, the Reservation and Date Filters in the Triggered Correspondence Setup are Skiped. 


    RMS Pay Contacts

    Specific Users can be setup as RMS Pay Contacts, to receive pay updates and notifications.

    Please have the Primary System Adminsitratior follow the steps below -

    Setup > Property Options > Contacts



    Users will required Security Profile access to use this feature.





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