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    Guest Rewards Sign-up

    Enrol a Guest onto the Guest Rewards program in RMS.

    Decision Tree

    Guests can be enrolled into the loyalty rewards program when using the Guest Rewards module in RMS.

    • Information
    • Use
    • Add Button

    Information

    Guests can be enrolled into the loyalty rewards program when using the Guest Rewards module in RMS.

    Guest Rewards is an optional module that provides a loyalty points program than can be managed in RMS.

    The loyalty program is a points system that can have the point accrual, redemption & depreciation tailored to suit the property's requirements.

    Guests can be enrolled into the Guest Rewards program in RMS or enrol themselves on the RMS IBE or in the Guest Portal.

    The Loyalty tab on a Guest Profile includes their current Loyalty Level, Points Balance and the Points Multiplier in effect.



    Loyalty is a default System Label that can be customised.

    The Guest Rewards module is required to use this feature.



    Users will require Security Profile access to use this feature.



    • Use
    • Add Button

    Use

    1. Go to Reservations > Guest Search in RMS.
    2. Enter the Guest Name or Guest ID and select the 'Search' icon.
    3. Select the Guest Profile and choose 'Edit'.
    4. Navigate to the 'Loyalty' tab.
    5. Select the 'Enrol' button.
    6. Select 'Yes' to confirm.



    Guests must have a valid email address saved on their Guest Profile to be enrolled in the Guest Rewards program.



    Guests can sign-up to the Guest Rewards program in the Guest Portal and on the RMS IBE.



    • Guide
    • Add Button

    Guide

    Go to Reservations > Guest Search in RMS.

    Enter the Guest Name or Guest ID and select the  'Search' icon.

    Select the Guest Profile and choose 'Edit'.

    Navigate to the 'Loyalty' tab.

    Select the 'Enrol' button.

    Select 'Yes' to confirm.

    This Guest will now earn Reward Points per dollar spent during their stays at the property.

    Use

    1. Go to Reservations > Guest Search in RMS.
    2. Enter the Guest Name or Guest ID and select the 'Search' icon.
    3. Select the Guest Profile and choose 'Edit'.
    4. Navigate to the 'Loyalty' tab.
    5. Select the 'Enrol' button.
    6. Select 'Yes' to confirm.



    Guests must have a valid email address saved on their Guest Profile to be enrolled in the Guest Rewards program.



    Guests can sign-up to the Guest Rewards program in the Guest Portal and on the RMS IBE.



    • Guide
    • Add Button

    Guide

    Go to Reservations > Guest Search in RMS.

    Enter the Guest Name or Guest ID and select the  'Search' icon.

    Select the Guest Profile and choose 'Edit'.

    Navigate to the 'Loyalty' tab.

    Select the 'Enrol' button.

    Select 'Yes' to confirm.

    This Guest will now earn Reward Points per dollar spent during their stays at the property.


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