Last Available Area in the Category
Receiving a Quote Reservation after booking the last available Area in a Category in RMS.
If only one Area remains available in a Category that is available for sale on an OTA and a reservation is created manually in RMS at the same time as a guest books online, the manually created reservation will take precedence.
On these occassions, the Online Reservation will have no alternative Area to be placed in and will arrive as a Quote Reservation.
The following scenarios can result in the above:
- RMS User creating new reservations.
- RMS User moving reservations or upgrading reservations.
- Un-parking reservations.
- Converting Pencil Reservations to True Reservations.
To investigate these scenarios, go to Reports > Management > Reservations > Made/Modified and review changes made for the current date.
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