Causes of Quote Reservations from RMS Online
Reasons reservations can be delivered as quote from RMS Online.
Quote Reservations are created in the property's RMS database when an online reservation received from a Channel Management connection is unable to be placed due to there no longer being any availability when it arrives.
The following are some common causes behind Quote Reservations being received:
- Incorrect or out of date Connection Information.
- 'No Update' selected in Channel Mapping.
- Conflicting Allotment setup.
- Pencil or Parked Reservations moving in and out of Areas.
- Last Available Area in the Category.
- Category Availability spread across several areas for the length of stay.