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    Deposits

    Information on deposit options available in RMS.

    Decision Tree


    Deposits can be setup in RMS to obtain payment as security for a reservation made by a guest and include a number of options from when deposits should be due to how they should be calculated.

    • When to Activate
    • Amount to Charge
    • When to Pay
    • Second Deposit
    • Add Button

    When to Activate

    The option selected for 'When to Activate' will determine the criteria for the Deposit Amount entered to apply to a newly created reservation.


    No. of Days Prior to Arrival

    This options will use the lead time of how far in advance the reservation is created to determine the deposit amount required.

    Multiple tiers can be setup to accommodate different requirements for reservations made far in advance or close to arrival.


    Length of Stay

    This option can be used to base the deposit amount on the length of stay on the reservation.

    Used with the available 'When to Pay' options a deposit can be setup to secure long term reservations that calculates and applies differently to short stay reservations using the same rate setup.


    Arriving On

    This option can be used to base the deposit amount on the day of the week the reservation will be arriving on.

    Used with the available 'When to Pay' options a deposit can be setup to secure reservations for popular arrival days of the week eg. Friday with an alternate deposit for quieter arrival days using the same rate setup.


    Night of the Week

    This option can be used to base the deposit amount on the days of the week the reservation will be staying on.

    Deposits based on the Night of the Week can be used to secure a different deposit for popular stay days eg. Friday & Saturday with an alternate deposit for less popular stay days using the same rate setup.


    Amount to Charge
    The Amount to Charge will determine the Deposit Amount applied to a reservation using the 'When to Activate' criteria.


    Amount/Percentage of Total Rate

    A Deposit Amount set with a combination of either/or a flat amount and percentage will apply the higher value as the deposit amount on a reservation.

    This can be used to set a minimum value of deposit required (as the flat amount) and then a percentage value of the Total Rate to be used as the Deposit Amount.

    A Deposit Amount with a combination of $100 or 50% on a reservation where the Total Rate is $250 would set the Deposit Amount as $175 whilst a reservation with the Total Rate as $175 would set the Deposit Amount to $100.


    First Night

    A Deposit Amount set for the First Night will calculate the deposit amount due using the rate amount for the first stay date on a reservation.

    Used with one of the available 'When to Activate' options the First Night deposit option can be used to secure partial payment on a short stay reservation.


    Per Week or Part Thereof

    A Deposit Amount will be calculated using the amount entered multiplied by the number of weeks on the reservation.

    This option can be used to secure payment for longer term reservations based on the number of weeks the guest will be staying.


    When to Pay

    The option selected here will determing the Deposit Due Date applied to a reservation.


    From Reservation Date Made

    The Deposit Due Date will be set to the entered number of days after the reservation is created.


    Prior to Arrival

    The Deposit Due Date will be set to the entered number of days prior to the Arrive Date on the reservation.


    Second Deposit

    Second Deposits can be used to obtain additional payment for a reservation prior to the guest's arrival when an initial deposit is not set to full payment.

    The Second Deposit can be setup with an amount and due date separate to the one set on the initial deposit.






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