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    Reservation Check-out

    Check-out a departed reservation in RMS.

    Decision Tree

    Reservations can be checked-out from the Reservation Screen when using the Check-in/Check-out feature in RMS.

    • Information
    • Use
    • Add Button

    Information

    The Reservation Screen provides central management of individual bookings and their guests in RMS.

    The Check-in/Check-out feature enables accurately recording the movements of guests in and out of the property for their stays.

    Checking-out a reservation in 'Arrived' status will update the reservation status to 'Departed' and update the Departure Time with the time the reservation was checked-out.

    The reservation status will be updated in the Staff Portal for any allocated Housekeeping Tasks indicating to the housekeeper that the Area is now vacant.



    Fields displayed on the Reservation Screen can be customised using Field Maintenance.

    Additional tabs will display depending on the setup and modules used in RMS.

    Category and Area are default System Labels that can be customised.



    Users will require Security Profile access to the Reservation Screen and Reservation Functions use this feature.



    • Use
    • Add Button

    Use

    1. Go to the Toolbar Menu Reservation Search in RMS.
    2. Enter the Reservation Number.
    3. Press 'Enter' on the keyboard.
    4. Select the 'Check-out' icon.
    5. Select 'Yes' to confirm.



    An active account balance may trigger a warning or prevent check-out until actioned depending on the setup at the property.



    • Guide
    • Video
    • Add Button

    Guide

    Go to the Toolbar Menu Reservation Search in RMS.

    Enter the Reservation Number and press 'Enter' on the keyboard.

    Select the  'Check-out' icon.

    Select 'Yes' to confirm.

    The reservation will now be updated to 'Departed' and the Area status set to 'Vacant Dirty'.


    • Video
    • Add Button

    Video

    Video

    Use

    1. Go to the Toolbar Menu Reservation Search in RMS.
    2. Enter the Reservation Number.
    3. Press 'Enter' on the keyboard.
    4. Select the 'Check-out' icon.
    5. Select 'Yes' to confirm.



    An active account balance may trigger a warning or prevent check-out until actioned depending on the setup at the property.



    • Guide
    • Video
    • Add Button

    Guide

    Go to the Toolbar Menu Reservation Search in RMS.

    Enter the Reservation Number and press 'Enter' on the keyboard.

    Select the  'Check-out' icon.

    Select 'Yes' to confirm.

    The reservation will now be updated to 'Departed' and the Area status set to 'Vacant Dirty'.

    • Video
    • Add Button

    Video

    Video



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