Support Home Property Management System Reports Daily Cancellation List Report

Cancellation List Report

Report on Reservations in Cancelled or No Show status in RMS.

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The Cancellation List Report provides a list of all Cancelled and No Show Reservations within a period.

Information
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Information

The Cancellation List Report provides a list of all Cancelled and No Show Reservations within a period.

The Cancellation List can be generated to include Reservations with an Arrive Date in the selected date range that are in Cancelled and/or No Show status.

Two tiers of grouping options provide the ability to generate the report with data displayed by Property, Property State and/or Business Lost.

The Cancellation List can be generated to exclude Maintenance Reservations that are in Cancelled status.

The Cancellation List includes the following information.

Report Column	Description
Reservation Number	Unique identifying number for the Reservation.
Guest Name	Full name of the Primary Guest on the Reservation.
C/NS	Reservation Status of Cancelled or No Show. C - Cancelled NS - No Show
Area	Area assigned to the Reservation.
Booking Source	Booking Source selected on the Reservation.
Average Base Rate	Total Base Rate divided by the number of nights on the Reservation.
Accomm Revenue Posted	Value of Rate charges created on the account.
Balance	Current Account Balance on the Reservation.
Arrive	Arrive Date on the Reservation.
Depart	Depart Date on the Reservation.
People	Number of Guests on the Reservation.
Date Can / No Showed	Time and date the Reservation Status was set to Cancelled or No Show.
Lead Time	Number of days ahead of arrival the Reservation Status was changed.
Cancellation Reason	Cancellation Reason selected by the user when changing the Reservation Status.
Who Can / No Showed	User that changed the Reservation Status.

Category, Area, Reservation, Guest, and Rate are default System Labels that can be customised.

Users will require Security Profile access to view this report.

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Use

Go to Reports > Daily > Cancellation List in RMS.
Select by Cancellation/No Show Date or Arrival Date.
Select the Date.
Select the Categories.
Optional: Select the 'Sort By' option.
Optional: Select 'More Options' for additional report options.
Select 'Build' to generate the report using the selected options.

Enterprise customers can select which Properties to generate the report for.

Guide
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Guide

Go to Reports > Daily > Cancellation List in RMS.

Select by 'Cancellation/No Show' or 'Arrival Date'.

Select the Date.

Select the Categories.

Optional: Select the 'Sort By' option.

Optional: Select 'More Options' for additional report options.

Select 'Build' to generate the report using the selected options.

The Cancellation List report will include all Cancelled Reservations where the Cancellation Date is the selected date when using the Report Type 'Cancellation/No Show Date' or all Cancelled Reservations with an Arrive Date in the selected date range when using the Report Type 'Arrive Date'.