Airbnb
Connection information for Airbnb.
Preparing to Connect
The Property Listing on Airbnb must include a listing title with at least 8 characters, a listing description with at least 50 characters, a minimum of 7 photos including 3 high resolution images of 800x500px and at least 5 amenities.
Not meeting the minimum listing requirements will cause the RMS connection to be auto-rejected by Airbnb and display a 403 error in the channel manager logs in RMS.
The Rate Table Person Base and Maximum Allowed Additionals must match the Number of Guests on the Airbnb listing.
Special offers for new Airbnb listings are not supported in the RMS connection.
Airbnb rejects Rate updates from RMS that are higher or lower than the Rate Range setup on the Airbnb listing.
Co-owned listings are not supported in the Airbnb to RMS connection.
Additional Fees can be setup against the listing in the Category & Rate Mapping using a Sundry Charge.
The selected Sundry Charges will be created on the Reservation Account when the Reservation is created with charges voided and re-created when a modification is received from Airbnb.
If a Tax Invoice has been created on the Reservation Account the Additional Fees will not be voided and re-created with the modification.
Guest Messaging
The 'Messaging API' can be activated in the Channel Connection setup for Airbnb to enable directly messaging a Guest for an Airbnb Reservation using the RMS Message Centre instead of logging into Airbnb.
Availability, Rate & Reservation Information
The following Availability, Rate and Reservation information is sent and received between Airbnb and RMS.
Availability & Rates |
Guests & Reservations |
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Availability |
Guests |
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Allotments |
Surname |
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Live Availability |
365 Days |
Given |
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Oversell Allotments |
Address |
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Release Back Time |
Town/Suburb |
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Rates |
State |
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Additionals Rates |
Postcode |
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Currency |
Country |
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Rate Amount * |
Phone |
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Rate Description |
Email |
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Override Amount |
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Person Base |
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Restrictions |
Reservations |
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Closed to Arrival |
Single Reservation |
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Closed to Departure |
Group Reservation |
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Maximum Nights |
Modification |
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Minimum Nights (MLOS) |
Cancellation |
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Minimum Nights (Soft Close) |
Email Confirmation Sent By |
Airbnb |
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Stop Sell |
Reservation Details |
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* The Total Rate on the Reservation is the Nett Rate with Airbnb's commission subtracted. |
Adults |
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Children |
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Infants |
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Arrive & Depart Date |
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Booking Source |
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Category |
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ETA |
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OTA Notes |
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Rate Type |
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Travel Agent |