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    Void an Assigned Credit Note

    Removing an Assigned Credit Note from an Account in RMS.


    Steps Required

    1. Go to the Account in RMS.
    2. Select the Target Charge.
    3. Right Click and choose 'Void Transaction'.
    4. Confirm Void.

    Info

    The only way to remove an Assigned Credit Note is to Void the charge it was assigned to.

    Visual Guide

    Go to the Account in RMS.

    Select the Target Charge.

    Right Click and choose 'Void Transaction'.

    Select a Reason and choose 'Void Transaction' to confirm.

    The Assigned Credit Note and the Charge it was assigned to will now both be voided from the account.


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