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IDeaS

Information on the IDeaS interface available in RMS.

Decision Tree

IDeaS provide industry-leading revenue management solutions for businesses of all types and sizes in the global hospitality and travel industries.

IDeaS transform the appropriate data into clear and actionable insight so that customers can price, forecast and report with speed and confidence; improving business performance.

The IDeaS interfaces available are not included in the base RMS subscription.

Information
Setup
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Information

There are 3 interface options available between IDeaS and RMS.

The IDeaS G2 interface allows IDeaS to receive a daily update from RMS including Occupancy Details, Rate Types & Market Segments which will be used in IDeaS to provide revenue management recommendations.

The IDeaS G3 interface allows IDeaS to receive a daily update from RMS including Occupancy Details, Rate Types & Market Segments with the ability to override the Rate Amounts and Person Base for mapped Rate Types based on the IDeaS algorithms.

The IDeaS G3 - Rate Manager Premium interface includes everything from the G3 interface with the added option of sending up to 3 additional daily updates to IDeaS (IDeaS Intra Day Processing).

IDeaS G3 will update Rate Amounts using occupancy based pricing. Manual Rate Overrides on the reservation will ignore the rate amount sent from IDeaS.

The option 'Allow Moving Reservations Across Properties' cannot be used when interfacing with Revenue Management tools including IDeaS.

Please note, it is not advised to move reservations from a room type with an IdeaS room code, to a room type without an IdeaS room code, as this will result in data discrepancies in the integration

The IDeaS interfaces available are not included in the base RMS subscription.

Contact RMS Sales for more information.

Setup
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Setup

Setup of the IDeaS interface in RMS involves identifying the revenue management strategy, segmenting RMS setup to fit with the identified strategy, activating the interface and completing the first data sync with data verification.

Ensure to complete each step before continuing through the setup process for optimal results.

Step 1 - Determine IDeaS Requirements & Strategy
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Step 1 - Determine IDeaS Requirements & Strategy

Prior to activating the IDeaS interface the property's RMS data should be reviewed and updated to ensure it is segmented in a way that allows IDeaS to gain a detailed insight into the property's reservation patterns.

The only way IDeaS can provide accurate pricing decisions for the property is if the setup in RMS is segmented to suit the revenue management strategy.

Discuss with IDeaS their system requirements and the property's specific objectives prior to modifying the setup in RMS to ensure optimal results.

Categories & Areas, Market Segments and Rate Types are mandatory requirements in RMS to facilitate the IDeaS decision system to work effectively.

The property's revenue management team should liaise with the IDeaS team to ensure the property's current configuration of these features in RMS will produce the best results from the IDeaS system.

Before continuing to Step 2 ensure that the Market Segments for the property have been identified, the Rate Types applicable to each Market Segment have been determined and the Categories & Areas to be managed by IDeaS have been identified.

Step 2 - Market Segments
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Step 2 - Market Segments

Market Segments are used in RMS to segment Categories, Areas, Rate Types, Discounts, Travel Agents, Online Channels and Reservations into their respective market categories.

These Market Segments will be used by the IDeaS algorithm to appropriately analyse and make recommendations or adjustments based on the Market Segments allocated in RMS.

IDeaS will represent the Market Segments setup in RMS using the 'Code' field on the Market Segment.

Setup the Market Segment field as 'Mandatory on Save' for the Reservation Screen to ensure optimal ongoing success with the IDeaS integration.

Before continuing ensure all Market Segments have been setup in RMS and the Market Segment field has been setup as 'Mandatory on Save' for reservations.

Step 3 - Rate Types
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Step 3 - Rate Types

Rate Types are the charge description or charge type that identifies a particular set of pricing in RMS.

Assigning a Market Segment to a Rate Type in RMS will have that Market Segment automatically populated on a reservation when that Rate Type is selected and enables accurate segmentation for IDeaS analysis.

Rate Types that were used in the past 2 years that are no longer in use should also be updated to include a Code & Market Segment for IDeaS analysis.

Before continuing ensure all Rate Types & Derived Rate Types have been setup in RMS with a Rate Code & Market Segment.

Step 4 - Discounts
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Step 4 - Discounts

Discounts are optional setup that can be applied to a reservation or charge to reduce its cost in RMS.

IDeaS will use the Market Segment allocated to the selected Rate Type on a reservation for any Discounts unless that Discount has a separate Market Segment selected on it's setup.

Market Segments setup on a Travel Agent will override any set on the Rate Type for that reservation.

Before continuing ensure any Discounts that apply to a specific market have that Market Segment selected on the Discount Setup.

Step 5 - Travel Agents
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Step 5 - Travel Agents

Travel Agents are companies or individuals that provide travel and tourism-related activities to individuals.

Market Segments setup on a Travel Agent will override any set on the Discount or Rate Type for that reservation.

Before continuing ensure any Travel Agents that apply to a specific market have that Market Segment selected on their Travel Agent profile.

Step 6 - Online Channels
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Step 6 - Online Channels

Online Channels include any Online Travel Agents, GDS or Distributors connected with the RMS Channel Manager.

Market Segments setup on an Online Channel will be overridden by any Market Segment setup on the Rate Type selected on the Reservation.

Before continuing ensure any Online Channels that apply to a specific market have that Market Segment selected on the Channel Connection Information.

Step 7 - Historical Data Correction
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Step 7 - Historical Data Correction

The IDeaS algorithm requires at least 12-24 months historical data to complete analysis for recommendations and adjustments.

If setup changes were made during Steps 2-6 a correction of historical data in RMS will be required before continuing.

RMS has created a collection of data correction algorithms for updating historical data to prevent the need for users making manual adjustments in RMS.

Due to the nature of the RMS Correction Algorithms the changes cannot be reversed.

Before continuing ensure all neccessary Market Segment setup has been completed (Steps 2 - 6) and has been verified by the property's System Administrator and Revenue Management Team then log a Service Request for an IDeaS Historical Data Correction to be performed.

Step 8 - Initial Data Sync to IDeaS
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Step 8 - Initial Data Sync to IDeaS

After RMS has confirmed completion of the IDeaS Historical Data Correction the property's System Administrator can setup IDeaS as the property's Rate Manager and complete an initial data sync to IDeaS.

The initial data sync to IDeaS will commence within 30 minutes of completing setup of IDeaS as the property's Rate Manager and can take up to 6 hours to complete the full 12-24 months of data in RMS.

Before continuing to Step 9 ensure that IDeaS has been setup as the property's Rate Manager (below) and IDeaS have confirmed completion of the initial data sync from RMS.

Setup Property Rate Manager
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