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    Reversing Voided Charges

    Re-applying charges to an account after accidentally voiding them in RMS.


    Steps Required

    1. Go to Accounting > Quick Account Access in RMS.
    2. Enter the Account Number.
    3. Select 'Go To Account'.
    4. Navigate to the required Account tab.
    5. Select 'Corrections' and choose 'Show/Hide Voided'.
    6. Note the required Charges to be re-applied.
    7. Select 'Sundry Charge'.
    8. Choose the required Sundry Charge.
    9. Enter the required Unit Price and select 'Apply/Next'.
    10. Repeat until all charges are re-applied to the Account.

    Visual Guide

    Go to Accounting > Quick Account Access in RMS.

    Enter the Account Number.

    Select 'Go To Account'.

    Navigate to the required Account tab.

    Select 'Corrections' and choose 'Show/Hide Voided'.

    Note the required Charges to be re-applied.

    Select 'Sundry Charge'.

    Choose the required Sundry Charge.

    Enter the required Unit Price and select 'Apply/Next'.

    Repeat until all charges are re-applied to the Account.






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