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    Authenticator Application

    Step 4 in Setup Two Factor Authentication in RMS.

    Decision Tree

    Authenticator applications provide individuals with a secure method of retrieving identity verification codes that can be used anywhere Two Factor Authentication is enabled.

    • Information
    • Setup
    • Add Button

    Information

    Activating Two Factor Authentication requires all users to provide a verification code when they log into RMS.

    Verification codes can be provided to users securely via an authenticator application or sent to the email address on their user profile.



    Sharing the device or email used to receive verification codes creates the same vulnerabilities as sharing a username and password.




    Google & Microsoft authenticator applications require Android OS Q (10) or Apple iOS 13 or later to run.

    Refer to your device's user guide for instructions to check the operating system version being used.

    Users with devices unable to run the latest operating system may consider Authy or Email Verification for Two Factor Authentication.



    • Setup
    • Add Button

    Setup

    Users who do not currently have an authenticator application on their mobile device can visit the App Store on their device and install the Google Authenticator for Apple or Android, Microsoft Authenticator, Authy or OTP Auth app.


    Google Authenticator is available for Apple and Android mobile devices running the latest operating system.Microsoft Authenticator is available for Apple and Android mobile devices running the latest operating system.Authy is available for Apple and Android mobile devices and includes a desktop version for macOS or Windows.OTP Auth is an open source application available on the Apple App store.


    Verification codes are unique to each RMS user and each property within the RMS database.

    Users with access to multiple properties will see a verification code entry for each property in RMS once they have connected their Authenticator app of choice to their RMS User.

    Setup

    Users who do not currently have an authenticator application on their mobile device can visit the App Store on their device and install the Google Authenticator for Apple or Android, Microsoft Authenticator, Authy or OTP Auth app.


    Google Authenticator is available for Apple and Android mobile devices running the latest operating system.Microsoft Authenticator is available for Apple and Android mobile devices running the latest operating system.Authy is available for Apple and Android mobile devices and includes a desktop version for macOS or Windows.OTP Auth is an open source application available on the Apple App store.


    Verification codes are unique to each RMS user and each property within the RMS database.

    Users with access to multiple properties will see a verification code entry for each property in RMS once they have connected their Authenticator app of choice to their RMS User.



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