Support Home Property Management System Guests Smart Search

Smart Search

Information on the Smart Search fields available in RMS.

Smart Search is a feature allowing users to quickly lookup existing Guest Profiles using commonly obtained information.

Smart Search fields are indicated by the '>' symbol in the field name.

The following fields are enabled for Smart Search:

RMS Smart Search
Guest Number
Group Name
Surname
Given
Post Code
Mobile
Email

The RMS Smart Search field allows for combined searches using information from any other Smart Search field. eg. Surname + Mobile.

Best Practice

The Post Code field can be used to further filter returned Smart Search results for searches where multiple entries are returned. eg. 'J Smith'.

The more Smart Search fields completed, the more refined the returned results will be.

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