If you would like to request a new article or update to an existing article in the RMS Help Centre please complete the below form.


    If you require assistance or would like to speak with someone from RMS Customer Support please log a Service Request.



    Area Change vs Area Move Report

    Information on the differences between the Area Change & Area Move Reports in RMS.

    The Area Change Report includes reservations of all statuses that had a change made to the allocated Area.

    The Area Move Report includes reservations where the Area change occurred after the guest's arrival whilst the reservation was in 'Arrived' status. This includes Split Reservations where a guest moves part-way through their stay.

    Properties can use the Area Move Report to determine trends in guests requiring a change of room once they have arrived or part way through their stay, whilst using the Area Change Report can provide an overview of the management of maximising occupancy and general movements of reservations leading up to their arrival.

    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Our team of RMS experts are here for you!

    Submit Question