Submit your question using the contact form below to request a new article.

    Alternatively, Log a Service Request for assistance from our Customer Support Team.


    Configure PayGuardian

    Configuration instructions for using BridgePay's PayGuardian with RMS.


    Steps Required

    Have your System Administrator complete the following.

    1. Open the PayGuardian application.
    2. Complete the Registration Form.
    3. Select 'Activate'.
    4. Complete the User Registration Form.
    5. Select 'Register'.
    6. Log into PayGuardian as this user.
    7. Navigate to 'Settings'.
    8. Choose the desired options.
    9. Enable 'Auto Submit'.
    10. Select 'Save'.
    11. Navigate to 'Payment Server'.
    12. Add your Merchant Account.
    13. Navigate to the 'Hardware' tab.
    14. Select each EFTPOS Terminal model & download the forms.
    15. Log into RMS.
    16. Go to Setup > Property Options > Property Information.
    17. Select a Property and choose 'Edit'.
    18. Navigate to the 'Gateway' tab.
    19. Select the checkbox 'EFTPOS Terminal'.
    20. Save/Exit.

    Visual Guide

    Open the PayGuardian application.

     Complete the registration form using the information provided by BridgePay, then choose 'Activate'.

    Register a user by completing the Register form.

    Select 'Register' to continue to the login screen.

    Login as the user registered and navigate to 'Settings'.

    Choose the desired options from the 'General' and 'Swiped Transactions' tabs.

    Ensure 'Auto Submit' is selected on 'Swiped Transactions' to make processing payments from RMS work smoothly.

    Select 'Save' on Settings.

    Navigate to the 'Payment Server' tab.

    Add your merchant account using the details provided to you by BridgePay.

    Continue to the 'Hardware' tab.

    Info

    You will need to select the model of your EFTPOS terminal and enter the 'Advanced' settings to download the forms to your device for each feature selected above.


    Log into RMS and go to Setup > Property Options > Property Information.
    Select a property and choose 'Edit'.

    Navigate to the 'Gateway' tab.

    Select the checkbox 'EFTPOS Terminal'.

    Select 'Save/Exit' to store the changes made.

    You will now be able to select 'EFTPOS Terminal' as a Receipt Type in RMS and process the payment via your BridgePay EFTPOS Terminal & PayGuardian application.


    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Our team of RMS experts are here for you!

    Submit a Question