Contact Support


    Booking Chart Reservation Area Move

    Change the Area for a Reservation in 'Arrived' status on the Booking Chart in RMS.

    Decision Tree

    A Booking Chart Reservation Area Move will accurately record the Reservation Stay Dates spent in each Area when using Split Reservations.
     

    • Information
    • Use
    • Add Button

    Information

    A Booking Chart Reservation Area Move will accurately record the Reservation Stay Dates spent in each Area when using Split Reservations.

    Split Reservations is an optional feature that must be enabled before it can be used and will apply to all Properties for Enterprise customers.

    When Split Reservations is enabled the Area change on the Reservation is accurately recorded for the Reservation Stay Dates in each Area.

    When Split Reservations is not enabled and the Area is changed on a Reservation in 'Arrived' status the Reservation will be moved to the new Area for the full length of stay.

    When Split Reservations is enabled and a Reservation Area Move occurs when the Reservation is in 'Arrived' status the Reservation will be split to accurately record the time spent in each Area and will include a cover page linking each Split Reservation together for cohesive management of the Guest's entire stay at the Property.

    A Reservation Area Move can be completed on the Booking Chart or directly on the Reservation and can be split in advance to secure the change of Area ahead of the Guest's move during their stay.

    A Reservation Area Move with Split Reservations can be used for any Area including Interconnecting Areas.

    The Area Moves Report will list all Reservations for the selected date range where the Area was changed when the Reservation was in 'Arrived' status.

    Split Reservations is not available for Owner and Trust Accounting Properties.

    Owner and Trust Accounting Properties or Properties not using Split Reservations can use a Master Reservation to manually split the Guest's stay between multiple Areas.



    Arrive, Depart, Category, Area, Reservation, Guest and Rate are default System Labels that can be customised.



    Users will require Security Profile access to use this feature.



    • Use
    • Add Button

    Use

    1. Go the Charts > Booking Chart in the Side Menu of RMS.
    2. Select 'Today'.
    3. Expand a Category.
    4. Hold the Mouse Button
    5. Move the Arrived Reservation to the new Area.
    6. Release the Mouse Button.
    7. Select the Rate Recreation option.
    8. Select 'Yes' to confirm.



    The Reservation will be converted to a Split Reservation which includes a cover page (RmMove) in the Navigator Pane to manage the full Reservation with each Reservation portion recording the Arrive Date and Depart Date in the selected Area.

    An Area Move Date will be displayed between the Arrive Date and Depart Date to indicate when the change of Area occurred or is scheduled to occur.

    Owner and Trust Accounting Properties or Properties not using Split Reservations can use a Master Reservation to manually split the Guest's stay between multiple Areas.



    • Guide
    • Add Button

    Guide

    Go the Charts > Booking Chart in the Side Menu of RMS.

    Select 'Today'.

    Expand a Category.

    Hold the Mouse Button and move the Arrived Reservation to the new Area then release the Mouse Button.

    Select the Rate Recreation option.

    Select 'Yes' to confirm.

    The Reservation will be converted to a Split Reservation which includes a cover page (RmMove) in the Navigator Pane to manage the full Reservation with each Reservation portion recording the Arrive Date and Depart Date in the selected Area.

    An Area Move Date will be displayed between the Arrive Date and Depart Date to indicate when the change of Area occurred or is scheduled to occur.

    The Departed portion of the Split Reservation will be set as a Fixed Reservation.

    Use

    1. Go the Charts > Booking Chart in the Side Menu of RMS.
    2. Select 'Today'.
    3. Expand a Category.
    4. Hold the Mouse Button
    5. Move the Arrived Reservation to the new Area.
    6. Release the Mouse Button.
    7. Select the Rate Recreation option.
    8. Select 'Yes' to confirm.



    The Reservation will be converted to a Split Reservation which includes a cover page (RmMove) in the Navigator Pane to manage the full Reservation with each Reservation portion recording the Arrive Date and Depart Date in the selected Area.

    An Area Move Date will be displayed between the Arrive Date and Depart Date to indicate when the change of Area occurred or is scheduled to occur.

    Owner and Trust Accounting Properties or Properties not using Split Reservations can use a Master Reservation to manually split the Guest's stay between multiple Areas.



    • Guide
    • Add Button

    Guide

    Go the Charts > Booking Chart in the Side Menu of RMS.

    Select 'Today'.

    Expand a Category.

    Hold the Mouse Button and move the Arrived Reservation to the new Area then release the Mouse Button.

    Select the Rate Recreation option.

    Select 'Yes' to confirm.

    The Reservation will be converted to a Split Reservation which includes a cover page (RmMove) in the Navigator Pane to manage the full Reservation with each Reservation portion recording the Arrive Date and Depart Date in the selected Area.

    An Area Move Date will be displayed between the Arrive Date and Depart Date to indicate when the change of Area occurred or is scheduled to occur.

    The Departed portion of the Split Reservation will be set as a Fixed Reservation.


    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Contact Support