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    Submit a Question

    Submitting a question for a new article request in the RMS Help Centre.


    Steps Required

    1. Enter the question in the search bar.
    2. Review the returned results.
    3. If no matching result found: Scroll to Submit a Question Form.
    4. Enter RMS Client ID.
    5. Enter contact Email Address.
    6. Enter the Question.
    7. Enter any additional details on the question asked.
    8. Select 'Submit Question'.

    Info

    If requiring assistance from RMS Customer Support, Log a Service Request instead of submitting a question.

    Visual Guide

    Enter the question in the search bar.

    Review the returned results.

    If no matching result found, scroll to Submit a Question Form.

    Enter RMS Client ID.

    Enter contact Email Address.

    Enter the Question.

    Enter any additional details on the question asked.


    Select 'Submit Question'.

    A new article request with the question submitted will now be queued for upcoming content.


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