Have your System Administrator complete the following.
Go to Setup > PABX Extensions in RMS.
Select 'Add' to create a new PABX Extension.
Enter the Extension.
Optional: Select the checkbox 'Admin'.
Select the checkbox 'Enabled'.
Enter the Cost Multiplier.
Enter a Cut Off.
Select the Category.
Select the Area.
Select 'Save/Next' to store the changes made and create another PABX Extension.
Repeat Steps 3-10 for all Extensions.
Select 'Save/Exit' to store the changes made.
These PABX Extensions will be used by the PABX interface for call charges in RMS.
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