Support Home Property Management System Portals Guest Portal Setup Guest Portal Self Check-in

Guest Portal Self Check-in

Setup the Guest Portal to allow guests to check-in their reservation in RMS.

Steps Required

Have your System Administrator complete the following.

Go to Setup > Portal Access > Guest Portal in RMS.
Navigate to the 'Check-In' tab.
Navigate to the 'Allow Check-in' tab.
Select the toggle 'Allow Guest to Check-in'.
Optional: Select the toggle 'Allow Guest to check-in prior to the Arrive Time'.
Select a Category to allow Self Check-in and choose '>'.
Save/Exit.

Info

Self Check-in can be used to enable guests to check-in remotely without attending a front desk.

Check-in prior to Arrive Time will only be available if the Area on the reservation is in 'Vacant Clean' status.

Categories not selected to 'Allow Check-in' will still be able to complete Pre Check-in if configured.

Visual Guide

Go to Setup > Portal Access > Guest Portal in RMS.

Navigate to the 'Check-In' tab.

Navigate to the 'Allow Check-in' tab.

Select the toggle 'Allow Guest to Check-in'.

Optional: Select the toggle 'Allow Guest to check-in prior to the Arrive Time'.

Select a Category to allow Self Check-in and choose '>'.

Select 'Save' to store the changes made.

Guests with a reservation in a Category selected for 'Allow Check-in' will have the option to complete Self Check-in via the Guest Portal on their Arrival Date.