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    Minimum System Requirements

    Minimum recommended system requirements for using RMS 9+.

    Internet Browser 

    RMS 9+ is compatible with the two most recent versions of the following browsers.

    • Google Chrome
    • Mozilla Firefox
    • Safari
    • Microsoft Edge

    Ensure Cookies & JavaScript are enabled for the browser.


    Accessing RMS 9+ in alternative Internet browsers may result in loss of functionality on features unsupported by the browser.

    For the best user experience install the RMS Application.

    RMS Application

    The RMS Application is compatible with the following screen resolutions.

    • 1024 px  x 768 px (tablet)
    • 1366 px x 768 px (notebook)
    • 1920 px x 1080 px (desktop)

    Compatible mobile devices will default to the mobile view of the RMS Application. 

    Tablets unable to use the above listed screen resolution can toggle to the mobile view for a better experience.

    Compatible Devices

    A portable version of RMS 9+ can be accessed on a smart phone or tablet connected to the internet with one of the following operating systems.

    • Android Oreo, Android Pie, Android 10 or later.
    • iOS 11, iOS 12, iOS 13 or later.

    See below for operating systems and recommended minimum system requirements for accessing the full version of RMS 9+ on laptops and desktop computers.

    Computer Operating Systems

    • Windows: Windows 8, Windows 8.1, Windows 10 or later.
    • Mac: OS X Mavericks 10.9 or later.
    • Linux: 64-bit Ubuntu 14.04+, Debian 8+, openSUSE 13.1+, or Fedora Linux 21+


    Microsoft discontinued support and security updates for Windows 7 effective 14th January 2020.

    Continuing to operate RMS using Windows 7 following this date could violate security requirements under PCI DSS (PCI Compliance).

    Minimum Recommended System Requirements

    • CPU: Intel Core i3 or AMD Athlon II (K10) 2.8 GHz or higher.
    • RAM: 4GB or higher.
    • Screen Resolution: 1920 x 1080 or higher.


    The above recommendations are for optimum user experience. Any computer with the minimum browser requirements listed will be able to access RMS 9+.

    Internet Connection Requirements

    RMS strongly recommends a dedicated internet connection for office use only.

    Sharing a connection with guests can cause significant network congestion which will result in poor application performance.

    Below figures are example data transfer sizes for the most frequently used parts of the system based on a database with 200 Areas.

    • Reservation Screen - 10KB
    • In/Out Movements - 20KB
    • Booking Chart - 40KB
    • Rate Manager - 15KB
    • Availability Chart - 15KB

    RMS recommends the below bandwidth requirements for a connection shared by 3-4 moderately active users:

    Minimum Bandwidth

    Download speed of 0.5 Megabits per second.

    Upload speed of 0.25 Megabits or more.

    Recommended Bandwidth

    Download speed of 1.5 Megabits per second or more.

    Upload speed of 0.25 Megabits or more.


    Connection requirements will vary depending on usage of RMS 9+.
    Minimum bandwidth requirements will not achieve the best performance.
    Internet connections shared between more than 3-4 users will have higher requirements.

    Recommended Printers for Smart Printing

    Whilst any printer can be used with Smart Printing in RMS 9+, the below printers are recommended based on proven above average print speed performance.

    • Epson WorkForce Pro Wireless Inkjet MFC Printer WF3720
    • Epson Thermal Printer TM-T88V M244A

    Terminal Services / Remote Desktop

    Due to the graphic intensive nature of RMS 9+, RMS recommends against using it in a terminal services/remote desktop environment. 

    Multiple benchmarks and real-world examples have shown that running locally, even on slow hardware outperforms remote desktop in most scenarios.

    In some environments, Firefox performs much faster than Google Chrome.

    In some environments, Chrome performs better when the option 'Use hardware acceleration when available' disabled.

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