Steps Required
Have your System Administrator complete the following.
- Go to Setup > Property Options > General Information in RMS.
- Navigate to the 'Users' tab.
- Enter the number of sessions allowed per user at a time in 'Max Concurrent Session Per User'
-
Save/Exit.
-
Log out of RMS.
Info
This setting is to define how many active sessions can be logged into RMS at one time using the same RMS username and password.
See User Limit Reached for more information on user licenses in RMS.
Visual Guide
Go to Setup > Property Options > General Information in RMS.

Navigate to the 'Users' tab.

Enter the number of sessions allowed per user at a time in 'Max Concurrent Session Per User'

Select 'Save/Exit' to store the changes made.

Log out of RMS to allow the database to update with the configuration changes.