Have your System Administrator complete the following:
Go to Setup > Lookup Tables > Cancellation Policies in RMS.
Select 'Add' to create a new Cancellation Policy.
Enter a Cancellation Code.
Enter a Short & Long Description for the Cancellation Policy.
Select the Non-Cancellation Period.
Optional: Select the checkbox 'Make Cancellation Note Mandatory'.
Select 'Save/Exit' to store the changes made.
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