RMS IBE Guest Experience
A walk through the guest's experience of the RMS IBE.
Use the RMS IBE URL and replace 'XXXX' with the property's RMS Client ID to view and experience the RMS IBE the same way a prospective guest would.
The URL opens on the Search Availability page, the first step in the online booking process.
Select an Arrive & Depart Date as well as number of guests then choose 'Search Availability' to continue.
Category Long Descriptions, Category Attributes and Rate Type Long Descriptions are all utilised on this screen along with any photos setup for the Categories.
Guests can select 'Book' against the Rate Type they are interested in or change their Arrival and Departure Date to perform an alternate date search.
Once 'Book' is selected, guests will be directed to select any additional Requirements that have been enabled for RMS Online.
Select 'Continue' to be taken to the final stage of the booking process.
Here guests will see a summary of the booking options they have chosen with an option to amend before continuing.
Guests will be required to enter their details, fields shown will vary depending on Field Maintenance Setup in RMS.
The Payment Details section will vary depending on Deposit and Payment Gateway setup options.
Properties setup with a Payment Gateway and taking deposits will have guests redirected to a secure payment portal when 'Confirm' is selected on this page.
On successful payment, an on screen booking confirmation will be displayed to the guest.
An email confirmation will also be sent with the reservation details.
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