Submit your question using the contact form below to request a new article.

    Alternatively, Log a Service Request for assistance from our Customer Support Team.

    Perform a Meter Read on a Mobile Device

    Paperless meter reads in RMS using compatible smart devices.

    Steps Required

    1. Log into RMS 9+ on a mobile or tablet.
    2. Select 'Utilities'.
    3. Choose a Meter Type.
    4. Choose the View.
    5. Enter the Meter Read.
    6. Process.

    Visual Guide

    Log into RMS 9+ on a compatible smart device.

    Select 'Utilities' from the Home screen.

    Select the 'Meter Type' and choose which Areas with Meters to view then select 'Search'.

    A list of matching Areas will be displayed.

    Expand an Area and enter the new meter read and choose 'Process' to complete the Area's Meter Read.

    Continue this process for as many Areas as required.

    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Our team of RMS experts are here for you!

    Submit a Question