Contact Support


    Master Reservation

    A group of Reservations for Guests travelling together in RMS.

    Decision Tree

    A Master Reservation is a group of Reservations that simplifies management of Guests travelling together.

    • Information
    • Use
    • Add Button

    Information

    A Master Reservation is a group of Reservations that simplifies management of Guests travelling together.

    A Master Reservation can be created using the Add Reservation icon, on the Booking Chart, using Quick Quote or when setup as Book by Category using the Master Reservation Grid as well as by using Add Area or Add Existing Reservation on any individual Reservation.

    A Master Reservation includes a Group Name and Master Reservation Number that links all Reservations in the group together.

    The Navigator Pane includes a (Master) Reservation that acts as a cover page for all Reservations in the group.

    The (Master) includes Guest Details, Reservation Details and the Master Reservation Account.

    The Guest Profile on the (Master) is the Guest responsible for the group and can be added to a Sibling Reservation in the group to manage their stay in an Area.

    As the cover page of the group there is no Category or Area on the (Master) as it does not book a physical space.

    The (Master) will display the Arrive Date and Depart Date for the entire group and the Sibling Reservation will show the Arrive Date and Depart Date for that Reservation.

    Reservations in a group can be in a Master Reservation and arrive or depart on different dates.

    The (Master) will show the earliest Arrive Date and latest Depart Date for all Reservations in the group.

    The 'Rate on Master' option will determine where the Rate transactions are created.

    When 'Rate on Master' is set to 'No' each Sibling Reservation will have the Rate created on their individual Reservation Account

    To have the Rate transactions for all Reservations in the group create on the Master Reservation Account set the 'Rate on Master' option to 'Yes'.

    A Rate Override can be applied to any or all Sibling Reservations by selecting 'Total Rate' on the (Master).

    A Discount can be selected on the (Master) when the 'Rate on Master' option is set to 'Yes' and must be selected on the Sibling Reservation if the 'Rate on Master' option is set to 'No'.

    Changes made to the Group Name or Reservation Details on the (Master) will give the option to update any or all of the Sibling Reservations in the group.

    The 'POS on Master' option will determine where any point of sale transactions are created. Set the option to 'Yes' to have point of sale transactions for all Reservations in the group created on the Master Reservation Account.

    The 'Rate on Master' and 'POS on Master' options can be used to consolidate all charges for the group onto a single account enabling creation of one Tax Invoice or Statement for all Reservations in the group.

    Changing the 'Rate on Master' or 'POS on Master' option after transactions have been created on the Reservation Accounts will give the option to transfer the existing transactions for any or all of the Sibling Reservations.

    The  'Guest' tab on a Master Reservation includes an option to Quick Add Guest Names for any or all Reservations in the group, change the stay dates for a Guest when there is more than one Guest Profile on a Reservation and the option 'Record Guest Movements' is enabled, and the ability to print a Guest List with the Reservation Number, Guest Name, Area, Account Balance and Guest Contact Details.

    The  'Area' tab on a Master Reservation includes the option to Add Area or Add Existing Reservation, bulk update Sibling Reservations with a Rate Override, Requirements or Master Revenue, change the 'Rate on Master' and 'POS on Master' options as well as print, email, import or export an Area List, view a Master Breakdown, record an Area Move, remove a Reservation from the group, cancel one or more Sibling Reservations, Allocate Areas when setup as Book by Category and generate a Master Pro forma Tax Invoice.

    When a Master Reservation has a Group selected any Group Trace set for the allotment the Master Reservation deducts from will be created on all Reservations in the group that use the selected allotment.

    Any Requirements on the selected Group will be added to all Reservations connected to the Master Reservation.

    Changing the Reservation Status on the (Master) will update all Reservations in the group to the new status. Changing the status on a Sibling Reservation will only update the status on that Reservation and the (Master).

    Check-in or Check-out on the (Master) will give the option to update all Sibling Reservations in the group to the new status.



    Arrive, Depart, Category, Area, Reservation, Group Name, Guest, Account Types, Sundry, Rate and Tax are default System Labels that can be customised.



    Users will require Security Profile access to use this feature.



    • Use
    • Add Button

    Use

    A Master Reservation can be created using the Add Reservation icon, on the Booking Chart, using Quick Quote or when setup as Book by Category using the Master Reservation Grid as well as by using Add Area or Add Existing Reservation on any individual Reservation.

    A Master Reservation includes a Group Name and Master Reservation Number that links all Reservations in the group together.

    The Navigator Pane includes a (Master) Reservation that acts as a cover page for all Reservations in the group.

    The (Master) includes Guest Details, Reservation Details and the Master Reservation Account.

    The Guest Profile on the (Master) is the Guest responsible for the group and can be added to a Sibling Reservation in the group to manage their stay in an Area.

    As the cover page of the group there is no Category or Area on the (Master) as it does not book a physical space.

    The (Master) will display the Arrive Date and Depart Date for the entire group and the Sibling Reservation will show the Arrive Date and Depart Date for that Reservation.

    Reservations in a group can be in a Master Reservation and arrive or depart on different dates.

    The (Master) will show the earliest Arrive Date and latest Depart Date for all Reservations in the group.

    The 'Rate on Master' option will determine where the Rate transactions are created.

    When 'Rate on Master' is set to 'No' each Sibling Reservation will have the Rate created on their individual Reservation Account. To have the Rate transactions for all Reservations in the group create on the Master Reservation Account set the 'Rate on Master' option to 'Yes'.

    A Rate Override can be applied to any or all Sibling Reservations by selecting 'Total Rate' on the (Master).

    The Total Rate Breakdown on the (Master) will display a Rate Breakdown for all Sibling Reservations.

    A Discount can be selected on the (Master) when the 'Rate on Master' option is set to 'Yes' and must be selected on the Sibling Reservation if the 'Rate on Master' option is set to 'No'.

    Changes made to the Group Name or Reservation Details on the (Master) will give the option to update any or all of the Sibling Reservations in the group.

    The 'POS on Master' option will determine where any point of sale transactions are created. Set the option to 'Yes' to have point of sale transactions for all Reservations in the group created on the Master Reservation Account.

    The 'Rate on Master' and 'POS on Master' options can be used to consolidate all charges for the group onto a single account enabling creation of one Tax Invoice or Statement for all Reservations in the group.

    Changing the 'Rate on Master' or 'POS on Master' option after transactions have been created on the Reservation Accounts will transfer the existing transactions for any or all of the Sibling Reservations.

    The 'Guest' tab on a Master Reservation includes an option to Quick Add Guest Names for any or all Reservations in the group, change the stay dates for a Guest when there is more than one Guest Profile on a Reservation and the option 'Record Guest Movements' is enabled, and the ability to print a Guest List with the Reservation Number, Guest Name, Area, Account Balance and Guest Contact Details.

    The 'Area' tab on a Master Reservation includes the option to Add Area or Add Existing Reservation, bulk update Sibling Reservations with a Rate Override, Requirements or Master Revenue, change the 'Rate on Master' and 'POS on Master' options as well as print, email, import or export an Area List, view a Master Breakdown, record an Area Move, remove a Reservation from the group, cancel one or more Sibling Reservations, Allocate Areas when setup as Book by Category and generate a Master Pro forma Tax Invoice.

    When a Master Reservation has a Group selected any Group Trace set for the allotment the Master Reservation deducts from will be created on all Reservations in the group that use the selected allotment.

    Any Requirements on the selected Group will be added to all Reservations connected to the Master Reservation.

    Changing the Reservation Status on the (Master) will update all Reservations in the group to the new status. Changing the status on a Sibling Reservation will only update the status on that Reservation and the (Master).

    Check-in or Check-out on the (Master) will give the option to update all Sibling Reservations in the group to the new status.


    This content will be shown (depending on) when button above is clicked

    Use

    A Master Reservation can be created using the Add Reservation icon, on the Booking Chart, using Quick Quote or when setup as Book by Category using the Master Reservation Grid as well as by using Add Area or Add Existing Reservation on any individual Reservation.

    A Master Reservation includes a Group Name and Master Reservation Number that links all Reservations in the group together.

    The Navigator Pane includes a (Master) Reservation that acts as a cover page for all Reservations in the group.

    The (Master) includes Guest Details, Reservation Details and the Master Reservation Account.

    The Guest Profile on the (Master) is the Guest responsible for the group and can be added to a Sibling Reservation in the group to manage their stay in an Area.

    As the cover page of the group there is no Category or Area on the (Master) as it does not book a physical space.

    The (Master) will display the Arrive Date and Depart Date for the entire group and the Sibling Reservation will show the Arrive Date and Depart Date for that Reservation.

    Reservations in a group can be in a Master Reservation and arrive or depart on different dates.

    The (Master) will show the earliest Arrive Date and latest Depart Date for all Reservations in the group.

    The 'Rate on Master' option will determine where the Rate transactions are created.

    When 'Rate on Master' is set to 'No' each Sibling Reservation will have the Rate created on their individual Reservation Account. To have the Rate transactions for all Reservations in the group create on the Master Reservation Account set the 'Rate on Master' option to 'Yes'.

    A Rate Override can be applied to any or all Sibling Reservations by selecting 'Total Rate' on the (Master).

    The Total Rate Breakdown on the (Master) will display a Rate Breakdown for all Sibling Reservations.

    A Discount can be selected on the (Master) when the 'Rate on Master' option is set to 'Yes' and must be selected on the Sibling Reservation if the 'Rate on Master' option is set to 'No'.

    Changes made to the Group Name or Reservation Details on the (Master) will give the option to update any or all of the Sibling Reservations in the group.

    The 'POS on Master' option will determine where any point of sale transactions are created. Set the option to 'Yes' to have point of sale transactions for all Reservations in the group created on the Master Reservation Account.

    The 'Rate on Master' and 'POS on Master' options can be used to consolidate all charges for the group onto a single account enabling creation of one Tax Invoice or Statement for all Reservations in the group.

    Changing the 'Rate on Master' or 'POS on Master' option after transactions have been created on the Reservation Accounts will transfer the existing transactions for any or all of the Sibling Reservations.

    The  'Guest' tab on a Master Reservation includes an option to Quick Add Guest Names for any or all Reservations in the group, change the stay dates for a Guest when there is more than one Guest Profile on a Reservation and the option 'Record Guest Movements' is enabled, and the ability to print a Guest List with the Reservation Number, Guest Name, Area, Account Balance and Guest Contact Details.

    The  'Area' tab on a Master Reservation includes the option to Add Area or Add Existing Reservation, bulk update Sibling Reservations with a Rate Override, Requirements or Master Revenue, change the 'Rate on Master' and 'POS on Master' options as well as print, email, import or export an Area List, view a Master Breakdown, record an Area Move, remove a Reservation from the group, cancel one or more Sibling Reservations, Allocate Areas when setup as Book by Category and generate a Master Pro forma Tax Invoice.

    When a Master Reservation has a Group selected any Group Trace set for the allotment the Master Reservation deducts from will be created on all Reservations in the group that use the selected allotment.

    Any Requirements on the selected Group will be added to all Reservations connected to the Master Reservation.

    Changing the Reservation Status on the (Master) will update all Reservations in the group to the new status. Changing the status on a Sibling Reservation will only update the status on that Reservation and the (Master).

    Check-in or Check-out on the (Master) will give the option to update all Sibling Reservations in the group to the new status.



    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Contact Support