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    RMS IBE

    Setup the RMS Internet Booking Enging in RMS.

    Decision Tree

    The RMS Internet Booking Engine (IBE) enables properties to add a 'Book Now' link on their website for guests to complete their booking online.


    • Information
    • Setup
    • Add Button

    Information

    The RMS IBE is included in the RMS Online module and provides the opportunity to obtain direct bookings via the property's website.


    • Setup
    • Add Button

    Setup

    The RMS IBE can be optimised to suit the property's requirements by completing the following setup in RMS.

    • 1. Attributes
    • Add Button

    Attributes

    Attributes are defining features that can be used to filter search results in RMS and on the RMS IBE.

    Category Attributes enabled for RMS Online will be included on the details section of the RMS IBE search results page.



    Use Attributes to put a spotlight on distinguishing features of a Category for the RMS IBE and make it easier to book a Category or Area that meets unique requirements.



    Setup Attributes in RMS before continuing.

    • 2. Category
    • Add Button

    Category

    The information setup on a Category will determine what information a guest viewing the RMS IBE will see when making their selections.

    Properties offering a combination of roofed accommodation and powered or unpowered sites can use the Category Class and Dwelling Options to provide guests the ability to search for the specific type of accommodation they require on the RMS IBE.

    Setup the Category Long Description, Category Attributes, Category Class and RMS IBE Category Options before continuing.

    • 3. Rates
    • Add Button

    Rates

    Rates determine the pricing used on a reservation and can be setup to calculate based on a variety of factors including day of the week, number of guests or length of stay.

    Derived Rates can be used to quickly setup a promotional rate plan with pricing adjustments based off the selected Master Rate.

    Rate Deposits can be setup to determine the deposit required when booking a particular Rate Type on the RMS IBE.



    Use the Rate Quick Start Guide for instructions to setup a basic rate in RMS.



    Any Rates to be made available to the RMS IBE should be setup in RMS before continuing.

    • 4. Deposits
    • Add Button

    Deposits

    Deposits on the RMS IBE can be setup to determine how much money a guest booking online must pay at the time of booking as well as any money they must pay prior to their arrival.



    Properties setup with a Payment Gateway can securely obtain guest's credit card details at the time of booking to take a deposit or secure the reservation.

    Properties not using a Payment Gateway can provide the bank details to RMS to take full or partial payment at the time of booking on the RMS IBE.



    Deposit rules that remain the same year round for all Rate Types can be setup as an RMS IBE Deposit.

    Deposit rules that vary depending on the season or Rate Type being booked can be setup as a Rate Deposit for the RMS IBE.

    Setup the required Deposit and Payment Options in RMS before continuing.

    • 5. Requirements
    • Add Button

    Requirements

    Requirements can be used on the RMS IBE to upsell extras for a reservation including breakfast, lunch packs, late check-out, early check-in or pamper and luxury gift packs for special occasions.

    Adding a Requirement to be available on the  RMS IBE is optional and can be enhanced by adding a Photo to promote the Requirement to guests viewing the RMS IBE.

    Setup Requirements in RMS and enable for the RMS IBE before continuing.

    • 6. Photos
    • Add Button

    Photos

    Photos enable guests to see a snapshot of what they are booking prior to their arrival.

    Photos can be added for the Property, Category or Requirements to display on the RMS IBE.

    Selecting a Photo to be the Banner Image for a Property will display the image in the background on the RMS IBE search page.

    Setup Photos in RMS before continuing.

    • 7. Online Options
    • Add Button

    Online Options

    The primary configuration options specific to the RMS IBE can be found in Online Options.

    In the previous steps Online Options setup was used to select which Categories would be available to the RMS IBE, which Requirements should be displayed and what Deposit rules should be used.

    The remaining setup in Online Options will determine what additional information is displayed on the RMS IBE as well as the colours used.

    The Page Settings, Display Options, Notifications, Terms & Conditions and Policies, Extra Information, Colour Theme and Logo should all be completed in Online Options before continuing.

    • 8. Channel Management
    • Add Button

    Channel Management

    The final setup to complete in RMS directly to use the RMS IBE is to complete the connection to the RMS IBE in Channel Management setup.

    Completing the Channel Management setup will determine which Rates will be available to the RMS IBE and which Allotment or Availability option to use.

    Setup the RMS IBE Connection in RMS before continuing.

    • 9. Property Website
    • Add Button

    Property Website

    The final step to go live with the RMS IBE after completing all the previous steps is to setup the links on the property's website.

    The RMS IBE URL can be added to a 'Book Now' button on the property website with the option of using the URL Modifiers to create Category specific booking links.

    Setup the RMS IBE URL on the property website to complete setup.

    • Finish
    • Add Button

    Finish

    Congratulations! The RMS IBE setup has now been completed and guests can book directly at the property by visiting the property's website.

    See the RMS IBE Guest Experience for a tour of the guest's booking experience on the RMS IBE or how to use a Promotional Rate Type as a Promo Code on the RMS IBE for more options to provide to guests booking on the property website.

    Setup

    The RMS IBE can be optimised to suit the property's requirements by completing the following setup in RMS.

    • 1. Attributes
    • Add Button

    Attributes

    Attributes are defining features that can be used to filter search results in RMS and on the RMS IBE.

    Category Attributes enabled for RMS Online will be included on the details section of the RMS IBE search results page.



    Use Attributes to put a spotlight on distinguishing features of a Category for the RMS IBE and make it easier to book a Category or Area that meets unique requirements.



    Setup Attributes in RMS before continuing.

    • 2. Category
    • Add Button

    Category

    The information setup on a Category will determine what information a guest viewing the RMS IBE will see when making their selections.

    Properties offering a combination of roofed accommodation and powered or unpowered sites can use the Category Class and Dwelling Options to provide guests the ability to search for the specific type of accommodation they require on the RMS IBE.

    Setup the Category Long Description, Category Attributes, Category Class and RMS IBE Category Options before continuing.

    • 3. Rates
    • Add Button

    Rates

    Rates determine the pricing used on a reservation and can be setup to calculate based on a variety of factors including day of the week, number of guests or length of stay.

    Derived Rates can be used to quickly setup a promotional rate plan with pricing adjustments based off the selected Master Rate.

    Rate Deposits can be setup to determine the deposit required when booking a particular Rate Type on the RMS IBE.



    Use the Rate Quick Start Guide for instructions to setup a basic rate in RMS.



    Any Rates to be made available to the RMS IBE should be setup in RMS before continuing.

    • 4. Deposits
    • Add Button

    Deposits

    Deposits on the RMS IBE can be setup to determine how much money a guest booking online must pay at the time of booking as well as any money they must pay prior to their arrival.



    Properties setup with a Payment Gateway can securely obtain guest's credit card details at the time of booking to take a deposit or secure the reservation.

    Properties not using a Payment Gateway can provide the bank details to RMS to take full or partial payment at the time of booking on the RMS IBE.



    Deposit rules that remain the same year round for all Rate Types can be setup as an RMS IBE Deposit.

    Deposit rules that vary depending on the season or Rate Type being booked can be setup as a Rate Deposit for the RMS IBE.

    Setup the required Deposit and Payment Options in RMS before continuing.

    • 5. Requirements
    • Add Button

    Requirements

    Requirements can be used on the RMS IBE to upsell extras for a reservation including breakfast, lunch packs, late check-out, early check-in or pamper and luxury gift packs for special occasions.

    Adding a Requirement to be available on the  RMS IBE is optional and can be enhanced by adding a Photo to promote the Requirement to guests viewing the RMS IBE.

    Setup Requirements in RMS and enable for the RMS IBE before continuing.

    • 6. Photos
    • Add Button

    Photos

    Photos enable guests to see a snapshot of what they are booking prior to their arrival.

    Photos can be added for the Property, Category or Requirements to display on the RMS IBE.

    Selecting a Photo to be the Banner Image for a Property will display the image in the background on the RMS IBE search page.

    Setup Photos in RMS before continuing.

    • 7. Online Options
    • Add Button

    Online Options

    The primary configuration options specific to the RMS IBE can be found in Online Options.

    In the previous steps Online Options setup was used to select which Categories would be available to the RMS IBE, which Requirements should be displayed and what Deposit rules should be used.

    The remaining setup in Online Options will determine what additional information is displayed on the RMS IBE as well as the colours used.

    The Page Settings, Display Options, Notifications, Terms & Conditions and Policies, Extra Information, Colour Theme and Logo should all be completed in Online Options before continuing.


    • 8. Channel Management
    • Add Button

    Channel Management

    The final setup to complete in RMS directly to use the RMS IBE is to complete the connection to the RMS IBE in Channel Management setup.

    Completing the Channel Management setup will determine which Rates will be available to the RMS IBE and which Allotment or Availability option to use.

    Setup the RMS IBE Connection in RMS before continuing.

    • 9. Property Website
    • Add Button

    Property Website

    The final step to go live with the RMS IBE after completing all the previous steps is to setup the links on the property's website.

    The RMS IBE URL can be added to a 'Book Now' button on the property website with the option of using the URL Modifiers to create Category specific booking links.

    Setup the RMS IBE URL on the property website to complete setup.

    • Finish
    • Add Button

    Finish

    Congratulations! The RMS IBE setup has now been completed and guests can book directly at the property by visiting the property's website.

    See the RMS IBE Guest Experience for a tour of the guest's booking experience on the RMS IBE or how to use a Promotional Rate Type as a Promo Code on the RMS IBE for more options to provide to guests booking on the property website.



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