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    Create an SMS Template

    Setting up SMS Templates for sending from RMS.


    Steps Required

    Have your System Administrator complete the following.

    1. Go to Setup > Correspondence > SMS in RMS.
    2. Select 'Add'.
    3. Enter a Description.
    4. Enter SMS content.
    5. Insert any Merge Fields required.
    6. Save/Exit.

    Tip

    Use the Property Name Merge Field as early as possible in the SMS template so that recipients immediately know who the SMS has been sent from.

    Info

    SMS are charged per 160 Characters, the Character Counter will track how many characters have been inserted into the SMS Template.

    Merge Fields can increase the displayed character count once merged depending on the information merged.

    Visual Guide

    Go to Setup > Correspondence > SMS in RMS.

    Select 'Add' to create a new SMS template.

    Enter a Description to identify the SMS.

    Enter the SMS content.

    Info

    SMS are charged per 160 Characters, the Character Counter will track how many characters have been inserted into the SMS Template.

    Insert any Merge Fields required.

    Info

    Merge Fields can increase the displayed character count once merged depending on the information merged.

    Tip

    Use the Property Name Merge Field as early as possible in the SMS template so that recipients immediately know who the SMS has been sent from.

    Select 'Save/Exit' to store the changes made.

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