If you would like to request a new article or update to an existing article in the RMS Help Centre please complete the below form.


    If you require assistance or would like to speak with someone from RMS Customer Support please log a Service Request.



    Upgrade Offer

    Setup Upgrade Offers on Categories in RMS.

    Steps Required

    Have your System Administrator complete the following.

    1. Go to Setup > Category/Area in RMS.
    2. Select an existing Category and choose 'Edit'.
    3. Navigate to the 'Upgrade' tab.
    4. Select 'Add'.
    5. Enter the Occupancy Range.
    6. Select the Upgrade Category.
    7. Select the Rate Types.
    8. Select the Valid Period.
    9. Select and enter the Rate Calculation option.
    10. Enter a User Script.
    11. Save/Exit.

    Visual Guide

    Go to Setup > Category/Area in RMS.
    Select an existing Category and choose 'Edit'.
    Navigate to the 'Upgrade' tab.
    Select 'Add' to create a new Upgrade Offer.
    Enter the Occupancy Range.
    Select the Upgrade Category.
    Select the Rate Types.
    Select the Valid Period.
    Select and enter the Rate Calculation option.
    Enter a User Script.
    Select 'Save/Exit' to store the changes made.
    This Upgrade Offer will now display to users when viewing a reservation arriving today if the validation criteria is met.



    Was this article helpful?

    Send Feedback

    Can’t find what you’re looking for?

    Our team of RMS experts are here for you!

    Submit Question